Manager of Solutions Engineering

FMX is seeking a Manager of Solutions Engineering to lead our pre-sales technical organization, ensuring prospects and customers clearly understand the value of FMX solutions and how they align with their unique operational needs.

This role is responsible for managing a team of Solution Engineers who serve as the technical backbone of the sales process, delivering compelling product demonstrations, tailoring solutions to customer requirements, and validating product-market fit to ensure successful downstream implementation and adoption.


Responsibilities:

As the Manager of Solutions Engineering, you will:

• Hire, coach, and develop a high-performing team of Solution Engineers
• Build both technical depth and consultative selling skills within the team
• Foster a culture of curiosity, accountability, and continuous improvement
• Establish clear performance expectations and career development paths
• Partner with Sales to qualify opportunities and improve deal quality
• • Identify and communicate product-market fit gaps to the Product team, including timelines for future functionality or confirmation that gaps will not be addressed. Partner with Sales Enablement and Sales Leadership to adjust targeting strategy when needed.
  • Support successful client transitions from pre-sales to implementation by establishing clear expectations, scope, and handoff processes when product-market fit is confirmed, and clients select FMX.
• Ensure delivery of high-quality, tailored product demonstrations that clearly articulate value and differentiation
• Validate that proposed solutions align with customer requirements, constraints, and desired outcomes. Identify risks, gaps, or misalignments early in the sales cycle
• Oversee technical discovery, solution design, and validation to align with customer needs and use cases
• Establish best practices for demos, proofs-of-concept, and technical presentations
• Partner with RevOps and/or finance to determine the most effective use of solution engineering resources based on their impact on win rates, average deal size, deal velocity, and SaaS Magic Number (ARR for the quarter divided by sales and marketing spend for the previous quarter)
• Reallocate resources and propose changes to the team, their focus, and processes to deliver improvements in win rates, average deal size, deal velocity, and SaaS Magic Number, where an SE resource(s) was utilized to the CRO via business cases
• Develop and refine playbooks for discovery, demos, and solution design
• Implement tools and processes to improve efficiency and consistency across the team
• Drive the use of reusable assets, demo environments, and solution templates
• • Determine whether specific segments and bands require SE resources or whether AEs can deliver the demo using live software or demoware

Requirements

Preferred Experience & Qualities:
What are we looking for in this role?:

• 5–8+ years in Solutions Engineering, Sales Engineering, or similar pre-sales technical roles within a SaaS environment
• 3–5+ years of people management experience leading technical or pre-sales teams
• Strong experience supporting complex, multi-product sales cycles across multiple customer segments
• Proven ability to partner effectively with Sales, Product, and post-sales teams
• Excellent communication skills with the ability to translate technical concepts into business value
• Strong understanding of SaaS architectures, integrations, and enterprise workflows
• Experience with CMMS/CAFM platforms or facilities-related solutions is a plus
• Familiarity with modern demo tools, data environments, and solution design methodologies
• Ability to quickly learn and evangelize new technologies and product capabilities
• Willingness to travel (~20–40%) for customer engagements, team collaboration, and industry events
• A match with our values: Teamwork, Excellence and Integrity

The hiring process for this role:

• Apply! Submit your resume and answers to the application questions below via the Workable portal
• Phone screen with PeopleOps: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc.
• Hiring manager conversation: A 60-minute conversation with the hiring team. Be prepared to discuss your background as well as what you’re looking for in your next role and what direction you see your career path taking. Also, this is a great time for you to ask questions about the expectations for this role, team culture, etc.
• Final Interview: A 60-minute panel interview with a few teammates you would be working with on a daily basis. 
• Offer & Onboarding: Candidates who receive an offer will be required to complete a background check prior to onboarding. New hires are also expected to work onsite at our Columbus, OH office during their first week to complete onboarding and connect with the team in person.

Benefits

FMX Benefits and Life at FMX:

• You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company.
• Competitive benefits: 100% company-paid health, dental and vision insurance.
• Work from home: At FMX we are remote first, but you’re welcome to use our office as you need. We have one all-company event a year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator.
• Home office stipend: We’ll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection.
• Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time?
• Flexible Schedule: We offer a flexible schedule to help you manage personal appointments, such as doctor or dentist visits, as long as you're meeting performance expectations and project timelines. 
• You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously. 

Compensation:

• This position will receive a base salary plus bonus opportunity. On-target earnings (OTE) for this role are expected to range from $130,000-$145,000.
•  401(k) and medical / dental / vision / short and long term disability / life insurance
  

Other considerations: The candidate for this position can be located anywhere in the US.

Company:

 FMX is founded and headquartered in Columbus, Ohio, and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: https://www.gofmx.com/

Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.