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Manager of Technical Services

Tip Top Poultry Career

Rockmart, Georgia

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JOB DETAILS
SKILLS
Auditing, Budgeting, Chemistry, Communication Skills, Continuous Improvement, Corrective Action, Cross-Functional, Customer Relations, FDA (Food and Drug Administration), FDA Requirements, Food Production, Food Quality, Food Safety, GMP (Good Manufacturing Practices), Industry Standards, Interpersonal Skills, Laboratory Management, Laboratory Operations, Leadership, Lean Six Sigma, Maintain Compliance, Manufacturing Methods, Manufacturing/Industrial Processes, Microbiology, Process Improvement, Product Programs, Project Evaluation, Project/Program Management, Purchasing/Procurement, Quality Assurance, Quality Management, Regulations, Regulatory Compliance, Resolve Customer Issues, Risk Analysis, Risk Management, Safety/Work Safety, Sales, Supply Chain, Team Player, Technical Leadership, Technical Operations, Technical Sales, Technical Services Management, United States Department of Agriculture (USDA)
LOCATION
Rockmart, Georgia
POSTED
30+ days ago

KEY RESPONSIBILITIES:

Act as an individual contributor supporting food safety and quality across all aspects of food manufacturing

  • Ensure adherence to food safety regulations (e.g., FDA, USDA) and industry standards (e.g., HACCP, GMP, BRC, Halal, Organic Programs, and any programs affiliated with labeling or product claims).
  • Ensure existing and continue to evolve robust QA programs to uphold product quality and consistency
  • Conduct regular audit and inspections to identify areas for enhancement

Microbiological and Chemical Laboratory Oversight

  • Oversee laboratory operations and certifications for food chemistry lab and internal micro lab.
  • Maintain lab certifications and audits

Process improvement

  • Identify opportunities for process optimization and efficiency improvements.
  • Implement new technologies and methodologies to enhance manufacturing processes.

Customer focus

  • Primary point for customer complaints and complaint resolution
  • Lead corrective action and preventative action investigations

Cross-functional Collaboration

  • Collaborate closely with production, supply chain, sales, and procurement teams to streamline operations and resolve technical challenges.
  • Work with sales to ensure technical aspects align with market demands
  • Regulatory Compliance and Risk Management
  • Stay abreast of evolving food safety regulations and ensure organizational compliance
  • Manage risk by identifying potential quality or safety issues and implementing corrective actions.

Project Management

  • Lead technical projects from inception through execution, ensuring milestones and budgets are met.
  • Evaluate project outcomes and incorporate learnings into future initiatives

KNOWLEDGE / ABILITIES:

  • Strong knowledge of food safety regulations (FDA, USDA) and quality management systems (HACCP, GMP, BRC or other GFSI programs).
  • Demonstrated leadership skills with a proven track record of building and developing high-performing teams.
  • Experience in project management, process optimization, and continuous improvement methodologies (e.g., Six Sigma, Lean).
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and external stakeholders.

About the Company

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Tip Top Poultry Career

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