Summary of Position (Job Purpose) - Major purpose and functions of the position.
This role will manage the continuity and improvement of all Dollar Tree Store Operational processes, including managing store service programs, processes and being the subject matter expert on projects. This role is responsible for creating, updating, and managing operational procedures and new initiatives. Oversight and continuous improvement of day-to-day operations through the development of Operations Specialist(s).
Principal Duties and Responsibilities - Primary responsibilities listed in order of importance
Manage and continuously improve existing Dollar Tree store programs, including leveraging subject matter experts to assess needs, plan the eligibility requirements, facilitate the deployment of the programs, and follow up with field leadership on execution.
Lead cross-functional teams, including Projects & Programs, Training, Legal, Merchandising, Marketing, Asset Protection, Training, and Field Communications, to ensure all Dollar Tree store operating procedures, current training documents, and communications related to the programs are accurate, executable, and up to date.
Partner and travel with field leaders and stores to proactively identify opportunities to improve field experiences and deliver operational excellence.
Provide analysis and expertise to support the development of store operating procedures, training documents, and related communications for new programs and deployments.
Support store operational technology, systems, and process enhancements.
Manage select operational reporting and partner with store operations analytics to develop key reports to measure the success of operational programs and processes. Lead changes to improve business results.
Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.
3 - 5 years of experience in retail, other service industries, or in "project manager" capacity
Passion for process simplification, continuous improvement, and change management
Strong project management skills with demonstrated success in project plan creation and successful implementation.
Ability to navigate within various pieces of technology both as an end user and as a subject matter expert to support the store teams.
Ability to collaborate across cross-functional teams.
Strong analytical abilities with demonstrated success in translating analysis into executable action.
Desired Qualifications - Desired but not required.
Start Rate = $110,000 - $122,000 based on experience plus 20% bonus and equity.
The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.
Our success is a team effort -
when we reach our goals, you'll be eligible for a yearly bonus!
Your Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
Employee Assistance Program
Retirement plans with matching contribution
Employee Stock Purchase Program
Educational Assistance
Access to PerkSpot, an employee discount platform for goods and services
And much more!
Who We Are:
At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value - it's what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities.
We see an exciting path forward as our company continues to grow and transform - and we know that this path starts with you.
Join our team today and discover The Value of You.
Dollar Tree is an Equal Opportunity Employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Full time
500 Volvo Parkway,Chesapeake,Virginia 23320
Operations Support
Dollar Tree
It’s all about the
thrill of the hunt!
We love to hear from our customers and overwhelmingly the
two comments we repeatedly receive are:
"I can't believe this cool
item I just found at Dollar Tree!" AND...
"I can't believe it's only
$1.00!"
That’s when we know we've done our jobs right! We have worked hard to create an environment where shopping is fun... a place where our customers can discover new treasures every week... a store where entire families can enjoy hunting for that special something. Every Dollar Tree store is bright and well lit, clean and well organized, and stocked with endless hidden treasures!
Just as important, we continue to offer our customers products they need at extreme values! We carry a broad, exciting mix of merchandise that includes many trusted national and regional brands. Some of the product departments you'll find at Dollar Tree include housewares, glassware, dinnerware, cleaning supplies, candy, snacks, food, health and beauty, toys, gifts, gift bags and wrap, party supplies, stationery, craft supplies, teaching supplies, books, seasonal décor, and so much more. Everything you need for every day, every holiday, every occasion... and every single item is only $1 (or less)!
The best part is that there is probably a Dollar Tree store near you! We are a national company with thousands of stores conveniently located in shopping centers and malls in all 48 contiguous states. You can also shop online for larger quantities of the same items you'd find in our stores, plus check out craft and project ideas, take advantage of online exclusives and manufacturer closeouts, watch videos, and join our Value Seekers Club to find even more fun and frugal ideas. We invite you to come check us out, compare our prices, and stretch your dollars by shopping with us... Discover the Dollar Tree Difference!