Manager, Operations and Executive Support

Position Details

Position Information

Posting date 04/30/2026 Closing date Open Until Filled Yes Position Number 1129545 Position Title Manager, Operations and Executive Support Hiring Range Minimum $79,500 Hiring Range Maximum $99,400 Union Type Not a Union Position SEIU Level Not an SEIU Position FLSA Status Exempt Employment Category Regular Full Time Scheduled Months per Year 12 Scheduled Hours per Week 40 Schedule

This position is based in Hanover, NH with the expectation of regular on-campus presence. Some flexibility for hybrid work may be available. Occasional early morning, evening, or weekend work may be required to support executive needs or special events.

Location of Position

Hanover, NH

Remote Work Eligibility? Hybrid Is this a term position? No If yes, length of term in months. NA Is this a grant funded position? No Position Purpose

To manage project intake, workflow coordination, and operational processes for the Office of Communications while providing high-level executive support to the Senior Vice President for Communications. This position serves as the operational hub for the office, ensuring efficient distribution of work across specialists, maintaining systems and processes, and enabling the SVP to focus on strategic priorities. The role requires exceptional organizational skills, discretion, and the ability to work effectively across all levels of the organization.

Description Required Qualifications - Education and Yrs Exp Bachelors or equivalent combination of education and experience Required Qualifications - Skills, Knowledge and Abilities

• Bachelor's degree or equivalent combination of education and experience
• Minimum of 5 years of progressively responsible experience in operations, project management, or executive support
• Demonstrated experience managing complex workflows and coordinating across multiple teams
• Experience supporting senior executives in a fast-paced environment
• Proficiency with project management tools and Microsoft Office Suite
• Exceptional organizational skills with strong attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines in a dynamic environment
• Strong interpersonal skills and ability to work effectively with diverse stakeholders
• Sound judgment and discretion in handling confidential information
• Proactive problem-solving approach with ability to anticipate needs
• Collaborative mindset with ability to build relationships across organizational boundaries

Preferred Qualifications

• Experience in higher education or communications/marketing environment
• Familiarity with project management methodologies
• Experience with workflow management software
• Background in editorial or content operations

Department Contact for Recruitment Inquiries Emily Meyer Department Contact Phone Number 646-3661 Department Contact for Cover Letter and Title Emily Meyer, Chief of Staff and ED of Marketing Department Contact's Phone Number Equal Opportunity Employer

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Not an essential function Special Instructions to Applicants

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Additional Instructions Quick Link https://searchjobs.dartmouth.edu/postings/85485

Key Accountabilities

Description

Operations and Workflow Management

• Manages the editorial project intake system, triaging requests from Communications Partners, Office of Communications leads, and campus stakeholders.
• Coordinates workflow distribution across content creation and distribution teams based on capacity and priorities.
• Facilitates weekly editorial planning meetings; prepares agendas, tracks action items, and ensures follow-through.
• Briefs content and distribution leads on incoming priorities and resource allocation needs.
• Maintains the shared editorial calendar and project tracking systems.
• Monitors project timelines and flags potential conflicts or resource constraints.
• Develops and maintains standard operating procedures for office workflows.
• Generates regular reports on project status, capacity utilization, and operational metrics.

Percentage Of Time 50% Description

Executive Support to the SVP

• Manages the SVP's calendar, including scheduling meetings, resolving conflicts, and ensuring appropriate preparation time.
• Coordinates travel arrangements and prepares detailed itineraries.
• Prepares briefing materials, talking points, and background documents for meetings.
• Drafts and edits correspondence on behalf of the SVP.
• Serves as primary point of contact for the SVP's office, exercising judgment in prioritizing requests.
• Coordinates logistics for leadership team meetings, retreats, and special events.
• Handles confidential and sensitive information with discretion.
• Tracks and follows up on action items from senior leadership meetings.

Percentage Of Time 35% Description

Administrative and Office Management

• Supports onboarding logistics for new staff members.
• Manages office supplies, equipment requests, and space needs.
• Maintains office documentation, SharePoint sites, and shared resources.
• Assists with budget tracking and expense processing.

Percentage Of Time 15%

• -- Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all. -- Performs other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • How did you learn about this employment opportunity?

• Current Dartmouth employee (Please specify full name below)

• Word of mouth

• Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)

• jobs@dartmouth.edu email outreach (includes Job Alert notifications, marketing emails from Talent Acquisition)

• Recruiter (Please specify full name or event below)

• abilityJOBS

• Chronicle of Higher Education

• Glassdoor

• Handshake

• HigherEdJobs

• HigherEdMilitary

• Indeed

• Inside Higher Ed

• LinkedIn's Job Board

• RecruitMilitary

• Dartmouth's Job Board (searchjobs.dartmouth.edu)

• Other (Please specify below)

• If you would like to add more information to your answer, please specify here:

(Open Ended Question)

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter

Optional Documents