Manager - Operations - Supply Chain Services

WESCO

Alsip, IL

JOB DETAILS
SKILLS
Accounts Payable, Accounts Receivable, Administrative Skills, Audiovisual, Budget Management, Business-to-Business (B2B), Coaching, Communication Skills, Computer Networks, Customer Support/Service, Distribution Services, Expense Management, Facilities and Maintenance, Finance, Fortune 500 Customers, Heavy Equipment/Vehicles, High School Diploma, Human Resources, ISO 9000, Inventory Management, Leadership, Lean Manufacturing, Logistics, Maintain Compliance, Manufacturing, Marketing Strategy, Mentoring, Microsoft Excel, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Multitasking, Network Administration/Management, Network Operations Center, Operations Management, Order/Customer Fulfillment, Partner Sales, People Management, Performance Analysis, Performance Management, Performance Metrics, Preventative Maintenance, Problem Solving Skills, Profit & Loss Statements, Project/Program Management, Quality Management, Sales, Sales Support, Security Equipment, Shipping/Receiving, Staff Training, Supply Chain, Supply Chain Management, Supply Chain Operations, Systems/Internals Programming, Team Lead/Manager, Time Management, Warehousing, Willing to Travel
LOCATION
Alsip, IL
POSTED
15 days ago
As the Manager – Operations, you will manage multiple priorities in a customer-centered environment. You will lead a diverse group of team members, which can include Operations Associates, Drivers and Administrative Coordinators. You will interact with other internal departments such as Sales in addition to external customer support and interactions. You will provide exceptional customer service through order fulfilment and problem resolution. You will oversee key performance indicators (KPIs) to maintain and improve service quality. You may manage employees in a unionized environment.


Support the Sales organization by partnering with Project Management and Project Implementation teams to deliver successful customer solutions. Experience in Datacenter infrastructure, Security systems, and equipment deployment is highly preferred. Responsibilities include security camera programming, overseeing supply chain build operations, and supervising the assembly of datacom and server cabinets for hyperscale data center environments.


Preferred Background:


+ Supply Chain Services

+ Manufacturing

+ Datacenter Operations

+ ProAV (Professional Audio Visual)

+ Security Systems and Camera Programming

+ Server and Network Infrastructure Deployment


Responsibilities:


+ Manages all aspects of the location to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as it relates to Operations), inventory and quality management systems.

+ Management responsibility of a location that could include multiple warehouse management systems and/or multifaceted customer value added services.

+ Maintains a safe, secure and inclusive workplace.

+ Manages, coaches, mentors, hires and trains employees. This also includes performance management.

+ Ensures compliance with policies, procedures, and audit standards (e.g. internal controls, ISO 9000).

+ Manages expense-based profit and loss statement (P&L) to plan.

+ Drives efficiencies within the facility using LEAN methodologies.

+ Maintains facility tour-ready standards.

+ Ensures preventative maintenance of the facility and all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure).

+ Matches facility capacities to customer/sales professionals’ expectations. Works with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.

+ Works with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance.

+ Actively engaged in developing annual budgets for the facility.


Qualifications:


+ High School Degree or Equivalent required; Bachelor’s Degree preferred

+ 5+ years’ operations experience, specifically in distribution center facilities preferred

+ Experience managing a group or team of individual contributors and/or indirectly supervises support staff

+ Knowledge of Microsoft applications (e.g. Excel, Word, Teams, Power Point)

+ Ability to effectively communicate in both group and individual settings

+ Capable of handling multiple priorities with a high sense of urgency

+ Ability to travel 0-25% of the time


Working Environment: Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally well ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.


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At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ​


Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive. ​


Learn more about Working at Wesco here (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html) and apply online today!​


Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.​


_Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.​_


_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._


_This posting is for a current, active vacancy intended for immediate hire._

About the Company

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WESCO