Manager, Patient-Centered Research

IQVIA

Durham, North Carolina

JOB DETAILS
SKILLS
Biology, Biotech and Pharmaceutical, Business Development, Clinical Outcomes, Clinical Research, Clinical Trial, Communication Skills, Conferences, Consulting, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Customer/Client Research, Data Analysis, Data Collection, Develop and Maintain Customers, Disease, English Language, Gap Analysis, Health Science, Healthcare, Medical Products, Medical Research, Medical Treatment, Mentoring, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multicultural, Multitasking, Patient Care, Problem Solving Skills, Product Development, Product Support, Profit & Loss, Project/Program Management, Proposal Development, Qualitative Analysis, Qualitative Research, Quantitative Analysis, Quantitative Research, Regulations, Research & Development (R&D), Resolve Customer Issues, Sales Presentation, Sales Prospecting, Scientific Research, Social Sciences, Team Lead/Manager, Team Player, Time Management
LOCATION
Durham, North Carolina
POSTED
3 days ago

About the Team:

At IQVIA, our Patient Centered Solutions (PCS) team is dedicated to integrating the patient voice into medical research and development. Our scientific consulting services group conducts qualitative, quantitative, and mixed methods studies to better understand the patient, clinician, or caregiver experience.

Projects range in size, type, and across multiple disease areas, and include clinical outcome assessment (COA) development, modification, and validation to support medical product development; strategic consulting for regulatory needs; exploratory analyses of existing data; literature review and gap analysis; and non-interventional studies with conceptualization, primary data collection via qualitative and/or quantitative methods, analysis, interpretation/synthesis, and dissemination phases. You'll enjoy a rewarding career in a collaborative, multicultural environment that values growth and development.

Role Overview:

Join IQVIA as a Manager and play a key role in executing and delivering on primary literature reviews, data collection efforts, and analysis/reporting of qualitative and/or quantitative data. Your expertise will support customers in life science and population health markets with patient reported outcome (PRO) and other COA solutions, and will directly influence the success of clinical trials and patient-centered, observational studies. In this role, you will be responsible for the on-time completion of projects or components of large, complex projects for clients in the life sciences field. You will also identify and elevate potential new business opportunities and assist in the business development and proposal process. You will also receive the training, mentorship, and additional experience needed to advance in a research career track.

Key Responsibilities:

  • Participates or leads teams in the design, development and delivery of consulting projects or components of larger, complex projects, leveraging primarily qualitative or mixed-methods approaches.

  • Reviews and analyzes client requirements or problems and assists in the development of proposals of cost-effective solutions that ensure profitability and high client satisfaction.

  • Provides direction and guidance to Consultants, and where relevant, to Statistical Services assigned to engagement on overall project objectives, client needs, and scientific execution of the project with assistance from subject matter experts (SMEs).

  • Develops or oversees development of detailed documentation and specifications, including protocol and study document development.

  • Performs or oversees qualitative analyses to assist in the reporting of studies to address client needs and the development of client specific solutions.

  • Supports the design, structuring, and delivery of client reports and presentations that are appropriate to the characteristics or needs of the audience.

  • Act as primary contact for clients on a project; may also deliver some findings to clients.

  • Recommends improvements and alternative solutions to resolve problems on projects to address client needs.

  • May identify new business opportunities of follow-on work and new leads at assigned client.

  • Provides follow-up with client after project deliverable has been completed to ensure client satisfaction.

  • Proactively develops broader and deeper knowledge of related consulting and life sciences research methodologies through on-the-job experience and participation in training and mentorship opportunities.

  • Begins to develop specific subject matter expertise to support Centers of Excellence or other specialty groups within PCS.

  • When acting as Project Manager, proactively manages project timelines, project finances, and manages day-to-day communication with the client and team members.

Qualifications:

  • Educational and Professional Experience:

    • Master’s or doctorate degree in the social sciences or life sciences.

    • 5–8 years of consulting experience managing and delivering COA (mainly PRO) selection, creation, and validation projects for pharmaceutical or life sciences clients.

  • Professional Skills: Solid project management skills and client relationship building skills. Works willingly and effectively with others in and across the organization to accomplish team goals. Ability to manage multiple projects, juggle priorities, and deliver on tight deadlines. Knowledge of key issues and current developments in the life science industry, particularly around qualitative and mixed-methods approaches to COA development and validation. Excellent presentation and communication skills. Some subject matter expertise to effectively manage projects.

  • Technical Skills: Experience in qualitative research methods and literature review methods required. Additional survey research and mixed-methods or quantitative research methods experience preferred. Proficient in MS Office (Word, Excel, PowerPoint); experience with bibliographic software, such as Zotero; experience with qualitative coding software, such as MAXQDA.

  • Language and Travel: Fluency in English and no travel requirements (with occasional travel for conferences or client meetings possible).

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $95,700.00 - $239,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

About the Company

I

IQVIA

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward. Healthcare is an industry designed to help humans. As a global community, we continuously invest and commit to advancing human health. To deliver value and real outcomes. To rise to the challenge to find the next breakthrough by making the most of increasingly limited resources. We are inspired by the potential and propelled by the possibilities. We share the vision to drive healthcare forward. To see how we can help accelerate progress and achievements. Others are developing these medical breakthroughs. We do our part by using breakthroughs in insights, technology and human intelligence to reimagine and deliver ways to help make them a reality. It’s bigger than better clinical trials. Or advances in technologies and analytics. Or faster insights. It’s about exploring a new path to better health outcomes via Human Data Science. It’s about harnessing the power of the IQVIA CORE™ to channel the insights, commercial and scientific depth, and executional expertise that drive maximum value for our customers. Motivated by the industry we help, we’re committed to providing solutions that enable life sciences companies to innovate with confidence, maximize opportunities, and, ultimately, drive human health outcomes forward.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1982
WEBSITE
https://www.iqvia.com/