Manager, Patient Relationships & Adherence

The Asahi Kasei Group operates with a commitment of creating for tomorrow.  Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment.

Veloxis Pharmaceuticals is an Asahi-Kasei Group Company based in Cary, NC. Our purpose is to transform transplant medicine as the primary partner to the community of transplant healthcare providers and their patients; our focus is in developing new therapies and programs to help transplant healthcare providers and the patients they treat. Veloxis provides a dynamic and innovative place to work that encourages professional development and embraces diversity. We seek creative, intelligent, action-oriented, and passionate individuals who thrive in a collaborative team environment. If you are interested in being part of a patient-centric company, then we invite you to learn more about the employment opportunities available at Veloxis. Our success is tied to the contribution of every team member, which is why we provide a valuable and competitive compensation package that includes health and insurance benefits, training, and development opportunities, as well as performance-based bonus eligibility.

Company:

Veloxis Pharmaceuticals, Inc.

Job Description:

The Manager, Patient Relationships and Adherence is a strategic execution role within the U.S. Commercial organization. This role plays an important role within the patient marketing team. Success in this role requires close interaction and communication with internal functions and external partners, including patient advocacy groups. This position is responsible for creating and leading tactical initiatives primarily with patients to support the uptake and adherence to our products.  Products include TARPEYO and Envarsus XR.

A successful candidate for this position will be patient-focused and have a desire to grow within the patient Marketing Team.

The base compensation range for this role is $125-150K. Base Compensation is influenced by many factors including, but not limited to: time in the role, previous experience, skills, knowledge, performance, work requirements, internal equity, and business / economic conditions.

Key Responsibilities

Patient Advocacy

• Organize bi-weekly meetings with Patient Advocacy Organizations; not limited to managing agendas, maintaining notes, and distributing follow-ups
• May be required to attend workshops and national meetings of organizations; note, weekend travel may be required
• Works with Senior Director to evaluate sponsorship opportunities vs. strategy to determine support level and allocate budget within advocacy designated spend
• Provide brand requests to external organizations as well as develop specific MLR-approved content for sponsorships

Patient Marketing

• Assist with market research projects to effectively analyze customer insights, brand performance, market trends and competitive response 
• Execute select programs; some may be in collaboration with other Marketing team members
• Lead contact of Patient Ambassador program; not limited to recruitment of new patients, working with agency partners to maintain database and support execution of any Ambassador video shoots to gather content
• Cross-functional engagement strategy and collaboration with Operations, Medical, Legal, Sales, Compliance, and Market Access
• Coordinate with Medical team on Clinical Trial initiatives and recruitment
• Coordinate with Corporate Communications on internal patient-focused value initiatives
• Effectively manage agency partners, the budget, and appropriate allocation of resources

Patient Adherence

• Work closely with the Senior Director, US Patient Marketing and key matrix team members to contribute to the overall strategy for TARPEYO and TARPEYO Touchpoints
• Maintain and update adherence-focused initiatives through TARPEYO Touchpoints program
• Partner with Market Access Team and specialty pharmacy partners to enhance HUB programs

Qualifications

• Bachelor’s degree required
• 3 years of relevant experience in pharmaceutical, biotech, healthcare, or commercial operations environments
• Experience supporting tactical execution within brand marketing, field teams, or commercial functions
• High attention to detail, strong ownership mindset, and sound professional judgment
• Fosters an environment of learning, open communication, and teamwork to maintain and expand capabilities
• Rare disease/high-value experience is preferred
• Takes initiative and works independently to successfully work in a fast-paced environment with multiple demands
• Strong tactical planning, project management, communication, and organization skills
• Understanding of the legal and regulatory environment in pharmaceutical promotions
• Weekend attendance at patient events may be required

Travel Requirements: 20-30%

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As an equal opportunity employer, Asahi Kasei believes a diverse workforce will provide us with the ability to continuously support the changes in the economy, society, and environment.