Manager, People Services Delivery & Technology Enablement leads the design, enablement, and continuous improvement of technology-driven People services at Delta Dental. This role is responsible for translating business and workforce needs into scalable, human-centered solutions across People processes, platforms, and service delivery models.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 22. $93,445 - $202,465
Lead the People technology strategy and service delivery for Core HR, Talent, Learning, Benefits, and Compensation platforms to modernize operations and enhance the employee experience. Translate business priorities into scalable workflows and system configurations, prioritizing out-of-the-box functionality and intelligent automation over manual processes. Partner with IT and vendors to manage platform governance, release cycles, and system testing, ensuring technical enhancements resolve operational friction with speed and rigor. Establish data governance standards and reporting definitions to ensure metric consistency and data integrity across all People Services platforms. Develop actionable People insights and executive dashboards that translate complex quantitative data into clear recommendations for business leadership. Direct complex, cross-functional initiatives from intake to implementation, managing scope, risk, and stakeholder alignment across HR, Finance, and IT. Build operational momentum by coordinating multiple workstreams to diagnose issues, define ownership, and ensure the sustained adoption of new HR solutions. Serve as a trusted advisor to HR and business leaders on technology enablement, balancing scalability, compliance, and implementation feasibility. Drive change enablement through proactive stakeholder engagement, clear communication, and practical rollout planning to accelerate enterprise alignment. Evaluate emerging HR technologies to identify business-aligned use cases that improve service delivery efficiency and long-term technical ROI. Lead the People technology strategy and service delivery for Core HR, Talent, Learning, Benefits, and Compensation platforms to modernize operations and enhance the employee experience. Translate business priorities into scalable workflows and system configurations, prioritizing out-of-the-box functionality and intelligent automation over manual processes. Partner with IT and vendors to manage platform governance, release cycles, and system testing, ensuring technical enhancements resolve operational friction with speed and rigor. Establish data governance standards and reporting definitions to ensure metric consistency and data integrity across all People Services platforms. Develop actionable People insights and executive dashboards that translate complex quantitative data into clear recommendations for business leadership. Direct complex, cross-functional initiatives from intake to implementation, managing scope, risk, and stakeholder alignment across HR, Finance, and IT. Build operational momentum by coordinating multiple workstreams to diagnose issues, define ownership, and ensure the sustained adoption of new HR solutions. Serve as a trusted advisor to HR and business leaders on technology enablement, balancing scalability, compliance, and implementation feasibility. Drive change enablement through proactive stakeholder engagement, clear communication, and practical rollout planning to accelerate enterprise alignment. Evaluate emerging HR technologies to identify business-aligned use cases that improve service delivery efficiency and long-term technical ROI.
Delta Dental covers more Americans than any other dental benefits provider. As an employee you’ll take part in our mission to become the trusted health partner by collaborating with our communities and employees to reimagine and deliver new possibilities in an ever-changing environment. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology.
Our strategy is only as strong as the people who execute it. We’re hiring individuals that are not just right for today but also for our future. Delta Dental leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We’ve built a foundation of high-trust by treating all people with dignity, making and keeping commitments and consistently striving to do the right thing. As we are working through transformation, we ask employees to find ways to embrace positive change, challenge the status quo to be curious and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other’s strengths and sharing in successes.
We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.