Manager, Product Design

Team Overview

We're a passionate, detail-obsessed team building the next generation of AI-native enterprise software. We turn complex ad-tech into intuitive, conversational experiences. We need a design leader to guide our small team through this transformation.

Job Summary

The Manager, Product Design leads a team of designers while staying hands-on. You will steer our design direction as we evolve from form-driven interfaces to conversational, AI-powered experiences. This role blends people management—mentoring, coaching, and balancing workloads—with high-impact individual contribution. You will partner with product and engineering to simplify enterprise advertising, while fostering a high-trust, growth-oriented team culture.

Your Role

Leadership & Management

• Mentor and grow a team of product designers.
• Align design priorities with the product roadmap and business objectives.
• Run design critiques and maintain a high-quality bar.
• Provide team clarity and shield them from noise.
• Advocate for design's impact on product strategy.

Design & Craft

• Own end-to-end design for key product surfaces.
• Design AI-native patterns: conversational UX, progressive disclosure, and intent-driven workflows.
• Define how the platform communicates system intelligence, recommendations, and uncertainty.
• Evolve our design system to support current and future product surfaces.
• Translate complex ad-tech into accessible, intuitive experiences.
• Align design decisions with business goals like retention and competitive growth.

Collaboration & Process

• Partner with Product and Engineering to shape product development.
• Use data-driven insights and user-centered design to guide decisions.
• Clearly present design rationale and trade-offs to leadership.
• Collaborate with Sales, Client Success, and Marketing to ensure a cohesive customer journey.
• Conduct design reviews and QA to ensure execution matches design intent.

What We Look For

Required Experience

• 5+ years in product design, with 2+ years managing or leading designers
• Enterprise SaaS product design experience
• Track record of shipping complex products that users describe as simple
• Experience designing for AI-powered, conversational, or agent-driven interfaces
• Proficiency in Figma; comfort with prototyping tools and design systems
• Self-directed; can identify the highest-leverage design problems and pursue them without waiting for direction

Skills & Mindset

• Zooms between strategy and pixel-level craft in the same day.
• Thinks in systems — patterns, components, states — not just screens.
• Comfortable designing where conventions don't exist yet.
• Strong communicator; articulates design decisions to technical and non-technical audiences.
• Business-minded; connects design choices to revenue and retention.
• Loves feedback, iterates quickly, ships over perfection.
• Energized by ambiguity; leads design forward when direction is still forming.

Bonus

• Experience in the digital advertising or ad-tech industry
• Experience with the transition from traditional UI to AI-first interaction models
• Familiarity with LLM capabilities and limitations as they relate to UX
• Background in data visualization or complex information architecture