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Manager - Program & Project Management
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Role description
Job Title TPM Support Operational Change Management
Job Summary
We are seeking a highly organized and proactive TPM Support professional for Operational Change Management to drive and support enterprisewide operational changes ensuring smooth execution stakeholder alignment and minimal business disruption The ideal candidate will work closely with crossfunctional teams to manage change requests governance processes communication plans risk assessments and implementation tracking This role requires strong coordination problemsolving and stakeholder management skills with a focus on operational excellence and continuous improvement
Key Responsibilities
Support endtoend Operational Change Management processes across business and technology functions
Coordinate change requests approvals scheduling and implementation activities across multiple teams
Ensure adherence to organizational change governance compliance and audit requirements
Maintain change calendars release schedules and operational readiness checklists
Collaborate with stakeholders including Engineering Infrastructure Security Operations and Business teams
Conduct impact assessments risk analysis and dependency mapping for planned operational changes
Track incidents postimplementation reviews and lessons learned to improve future execution
Prepare dashboards status reports executive summaries and governance presentations
Drive communication plans for stakeholders before during and after operational changes
Support process standardization and continuous improvement initiatives for change management practices
Identify bottlenecks and recommend solutions to improve operational efficiency and service stability
Ensure minimal service disruption and strong incident prevention through effective planning and execution
Required Skills
Strong understanding of ITILbased Change Management processes
Experience in Operational Change Management Release Management or Service Management
Knowledge of incident management problem management and service transition processes
Experience with ServiceNow or similar ITSM tools
Strong project coordination and stakeholder management skills
Excellent documentation reporting and communication skills
Ability to work in fastpaced crossfunctional enterprise environments
Strong analytical and problemsolving capabilities
Experience in risk assessment and compliancedriven environments
Familiarity with governance and audit processes
Preferred Qualifications
Bachelors degree in Computer Science Information Technology Business Administration or related field
ITIL Foundation certification preferred
PMP PRINCE2 or related project management certification is a plus
Experience supporting largescale enterprise transformation programs preferred
Exposure to cloud operations infrastructure services or managed services environments is an advantage
Experience
5 plus years of experience in Change Management TPM Support IT Operations or Service Management roles
Work Location
Hybrid Onsite based on business requirements
Shift Timings
Flexibility to support businesscritical operational windows and change implementation schedules as needed
Skills
Mandatory Skills : Change management, Project Governance, Project Planning, Scope & Change Management, Security Operations Center (SOC)
Other details
Variable Compensation: This position includes a bonus or variable payout component based on individual and organizational performance. Actual compensation within the range will be dependent upon the individual''s skills, experience, performance and internal equity.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $ 100,000.00 to 110,000.00 per year
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About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
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