Manager, Project Management

JOB SUMMARY:

The Manager of Project Management leads the planning, execution, and delivery of a portfolio of projects, ensuring alignment with organizational goals and strategic priorities. They oversee project managers and cross-functional teams, drive accountability, and establish standardized processes and governance to ensure consistent, high-quality delivery. This role also manages stakeholder relationships, monitors performance through reporting and KPIs, mitigates risks, performs look back analysis and ensures effective resource and budget management while continuously improving project delivery practices.

MAJOR RESPONSIBILITIES:

• Lead Project Execution
  • Oversee and manage end-to-end delivery of multiple, complex projects to ensure scope, timeline, and budget adherence. Includes Platform Development, Creative Concepting, Core Assets, and Tactical project planning and schedule management. Work closely with both internal and external creative agencies, Stakeholders, Licensed Partners, Legal, and Vendors.
• Team Leadership & Development
  • Manage, coach, and develop project managers/senior project managers and cross-functional teams; drive accountability and performance. Drive process optimization and lead to the adoption of new tools, systems, or ways of working. Facilitate performance evaluations and development plan guidance per UOR policies for all assigned direct reports.
• Strategic Planning & Prioritization
  • Translate business objectives into project roadmaps/schedules; prioritize initiatives and allocate resources effectively. Monitor day-to-day project activities and resourcing, identifying potential instances of underutilization and actively work to address and solve those issues.
• Stakeholder/Vendor Management
  • Maintain open and productive partnerships with peers across M&S and UDX teams to ensure alignment of key priorities. Serve as primary liaison with senior leadership, stakeholders, and vendors; drive alignment, decisions, and issue resolution. Includes providing clear, concise status updates, insights, and recommendations to leadership.
• Governance & Process Management
  • Establish and enforce project management standards, tools, reporting, and governance frameworks. Including but not limited to timelines, budgets, forecasts, and financial performance across projects.
• Risk & Issue Management
  • Identify, mitigate, and escalate risks and issue to minimize impact on delivery.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned.

EDUCATION:

• Bachelor’s degree from accredited college or university required.
  • Preferred degree disciplines: Marketing, Communications, Marketing/Mass Communications, Advertising, Project Management, Business, Organizational Management

EXPERIENCE:

• Experience: 5+ years leading complex, cross-functional projects with consistent on-time, on-budget delivery.
• Leadership: Proven ability to manage, coach, and scale high-performing teams.
• Strategic Alignment: Translates business goals into executable plans; effectively prioritizes and allocates resources.
• Stakeholder Management: Strong influence at senior levels; drives alignment and decision-making across stakeholders.
• Financial & Risk Oversight: Oversees budgets, forecasts, and proactively mitigates risks.
• Change & Communication: Leads change initiatives and delivers clear, concise executive-level updates.
• Tools & Methods: Proficient in Agile/Waterfall and standard PM tools (e.g., Workfront, Jira, Smartsheet, MS Project).

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Not required, but PMP or any other Project Management certifications strongly preferred.

ADDITIONAL INFORMATION:

• Advanced project management skills, including strong attention to detail and ability to manage multiple demands simultaneously in fast paced environment.
• Excellent communication, organizational, and problem-solving abilities.
• Thorough understanding of studio/graphic arts, production and creative workflow processes.
• Strong working knowledge and proven experience with print production processes and techniques (artwork, pre-press, printing.)
• Strong working knowledge and proven experience with digital development and production processes and techniques (web, mobile, social, etc.)
• Strong working knowledge and proven experience with video production processes and techniques (photo/film shoot, AV editing and/or motion graphics development.)
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal Orlando Resort. Here you can.