Manager, Regional Inflight Services - West RegionThe Manager, Regional Inflight Services is responsible for operational, regulatory, disciplinary, collective bargaining and legality issues for a large Flight Attendant and Inflight Supervisory team within an assigned region. The Manager, Regional Inflight Services is integral in ensuring operational performance and a culture of engagement and partnership for our Inflight team.Essential FunctionsPartner with Base and Inflight Dependability Supervisors and other internal and external partners to ensure appropriate fact-finding and resolution to employee conflicts is achieved in a timely manner and participate in coaching/termination meetings and recommend corrective action as needed to adequately address employee behavior issues.Partner with Base and Inflight Dependability Supervisors and other internal and external partners to ensure appropriate recruitment, training, performance, coaching, development and disciplinary measures are achieved in line with organizational objectives and standards.Provide coaching and mentoring for a team of Base and Inflight Dependability Supervisors to ensure high levels of guidance, training and support are provided to maintain a productive, engaged, customer‑centric, compliant and efficient workforce.Implement, manage and ensure compliance with Inflight policies and procedures to ensure Frontier and regulatory standards and requirements are consistently upheld.Compile, analyze and monitor results of operational reports to identify trends and potential areas of opportunity, ensuring organizational goals and standards are consistently met or exceeded and provide recommendations for corrective action to deficiencies identified.Analyze and present recommendations on staffing levels and other operational processes to ensure appropriate operational performance is maintained achieving organizational goals and standards.Participate in operational and strategic planning meetings to provide training, support, updates and recommended course of action on performance, staffing metrics and other operational areas to ensure performance is aligned with organizational objectives and standards.Adapt to changing circumstances to provide continued operational performance in periods of operational anomalies that may require expedient emergency response, changes in workload, changes in staffing or other areas that may negatively impact operational performance.QualificationsBachelor's degree or equivalent work experience required.7+ years of relevant airline experience requiredPrior experience as a Flight Attendant requiredPrior supervisory or management experience required; management experience in aviation/Inflight preferredMust be able to qualify as a Flight Attendant and maintain currency of qualifications*PLEASE NOTE: This position requires you to reside in one of our base cities with frequent travel to the bases included in the West Region.Knowledge, Skills and AbilitiesDemonstrated knowledge of Microsoft Office, Excel, and WordDemonstrated knowledge of CrewTrac, FTWeb, Flight Plot, COMPLY365 and/or other applicable airline programsAbility to utilize all available technology to create, edit, and manage base operationsAdvanced knowledge of all applicable Federal Aviation Regulations and how they apply to daily operationsAdvanced knowledge of contractual obligations and how to apply them to numerous situationsAdvanced knowledge of company policies and procedures as well as the Inflight Performance Management PolicyMastery of all aspects of a Flight Attendant's role and daily job dutiesHigh level of integrity, confidentiality, ethics and discretionExcellent oral and written communication skillsStrong planning and organizational skills, capable of effectively coordinating multiple projects at the same timeExcellent interpersonal skillsAbility to provide effective leadership to the entire Flight Attendant groupAvailable for flexible daily scheduling to support Frontier Airlines' operation; shift work required, including weekends and holidaysAbility to sit, stand and move throughout office/airport/airplane for extended periods of timeAbility to speak well in public and maintain a positive image for the Inflight Department and Frontier Airlines as a wholeStrong analytical reasoning skillsDemonstrated high level of compassion and empathyFluent in Spanish preferred, based on regionAbility to travel weekly to the bases you oversee*PLEASE NOTE: This position requires you to reside in one of our base cities with the expectation that on workdays, you will be working out of one of the bases included in the West Region.Equipment OperatedStandard office equipment, including PC, copier, fax machine, printerWork EnvironmentTypical office environment, adequately heated and cooledPhysical EffortPosition requires strenuous physical work. Heavy lifting, pushing or pulling of objects up to 100 pounds occasionally and/or up to 50 pounds frequently.Supervision ReceivedGeneral Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.Positions SupervisedInflight Base Supervisor(s)Inflight Dependability Supervisor(s)Flight Attendant(s)Salary Range:$72,000 - $96,331Please note, this role will close on or before 7/2/2026.#J-18808-Ljbffr