Manager, Revenue Cycle

Job Title: Manager, Revenue Cycle

Location: Onsite - Los Angeles, CA

Duration: 6 months + potential to extend

Pay Range: $40/hr $50/hr (W2)

About TSR

TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond.

In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants.

Job Description

We are seeking a Manager, Revenue Cycle to join client's team. The role will manage collections and cash flow for assigned accounts, conduct forecasting analysis, report revenue cycle progress, coordinate customer resolutions while maintaining relationships, and collaborate closely with Revenue Cycle leadership and stakeholders.

Responsibilities:

• Manage accounts receivable and collection activities for assigned customer portfolios, including outreach via email, phone, and Zoom.
• Monitor customer aging reports and identify, escalate, and resolve outstanding balances.
• Research and resolve inquiries related to billing, payments, and account balances with timely coordination across stakeholders.
• Analyze payment trends and collection performance to highlight risks and opportunities.
• Upload invoices and documentation to customer billing and procurement systems.
• Attend and contribute to meetings with internal personnel and stakeholders.
• Proactively escalate past due accounts to management.
• Partner with the Director, Revenue Cycle on CBS-related duties and priorities.
• Build and maintain relationships with global customers and internal teams including Sales, Legal, Finance, Operations, and Revenue Cycle.
• Collaborate with Sales and Legal to resolve disputes, contractual issues, and collection challenges.
• Prepare monthly cash forecasts and provide variance analysis and commentary to management.
• Provide comments, analysis, and updates within monthly and weekly collection reporting packages.
• Assist in preparing, maintaining, and distributing Revenue Cycle reports for management and business stakeholders.
• Participate in weekly cash calls and collection reviews with teams in Los Angeles, Budapest, Amsterdam, and other locations.
• Prepare ad hoc analyses, reports, and responses for leadership requests.
• Identify process improvements that enhance efficiency, strengthen controls, and improve customer experience.
• Support month-end close activities in compliance with internal controls, policies, and procedures.
• Perform credit checks, analyze financial statements, and recommend actions to mitigate credit and collection risks.
• Perform other duties as assigned.

Required Skills & Qualifications:

• Minimum 2/3 years of relevant experience.
• Experience with forecasting, financial reporting, and working capital management.
• Experience with Oracle, SAP, or similar enterprise ERP systems.
• Excellent verbal and written communication skills in English.
• Ability to work independently while managing multiple priorities and deadlines.
• Strong attention to detail with capability to analyze complex financial and operational data.
• Adaptability in a fast-paced, evolving business environment with deadline discipline.
• Advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, data analysis, reporting, and reconciliation.
• Proficiency with Microsoft Office, including Excel, Outlook, and Word.

Preferred Skills:

• Bachelor's degree in Accounting, Finance, Economics, Business Administration, or related field.
• Collections, accounts receivable, revenue cycle, or accounting background.
• Experience in media, entertainment, licensing, content distribution, or broadcast.
• Spanish or additional language proficiency.

Why TSR?

At TSR, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.