Manager Revenue Cycle

This role will manage Revenue Cycle personnel and processes across Patient Access and Customer Service to maximize productivity, accuracy, revenue collections, and customer satisfaction. Leverage AI and automation to streamline workflows, develop SOPs supporting best practices, build and employ daily analytics for proactive management, harness healthcare technology to achieve business goals, and foster a team culture built on positivity, accountability, collaboration, and mutual respect, with a commitment to celebrating wins.

• Desirable Monday–Friday schedule with no weekend or holiday requirements
• 401(k)
• Medical/dental/vision/prescription/pet insurance
• Paid time off (PTO) with rollover and buyout options at year’s end
• Company-paid group life
• Flex spending account
• Voluntary life, short-term disability, and long-term disability insurance
• Licensure reimbursement
• Company-provided CEUs and unlimited online CEUs for full-time employees
• Career advancement opportunities

• Our not-for-profit organization offers personalized therapeutic care for residents within senior living communities, offering rehabilitative care that helps improve their quality of life.
• Our organization was founded by and continues to be led by therapists.
• We are one of the largest providers of on-site senior therapy care in the country, serving nearly 500 senior living communities throughout the U.S. and growing!
• We are leaders in innovation and personalized care, which makes us a preferred provider for senior adults residing in the communities we serve.

To perform this job successfully, an individual must be able to perform each essential duty essential duty satisfactorily. The requirements listed below are representative of the knowledge, personal/professional qualities, and skills/abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree preferred, with 7+ years of experience in Revenue Cycle Management required.
• 3+ years management of customer service and patient access management required, preferably with remote supervision experience.
• 3+ years of experience implementing, developing and supporting practice management and EHR systems, healthcare applications, and clearinghouses (preferably Waystar) required.
• Deep knowledge and understanding of Medicare, Medicaid, Medicare Advantage, and commercial insurance plans, with capability to stay current on payer guidelines.
• Solid understanding of HIPAA, Fair Debt Collection Practices Act, and No Surprises Act, with ability to stay current on all pertinent governmental legislation.
• Must be organized, flexible, and detail oriented with capacity to successfully manage competing priorities.
• Professional demeanor with expertise in deescalating rising concerns and motivating self and others to accomplish desired results.