MANAGER - REVENUE CYCLE TRAINING

We are dedicated to providing exceptional care to every patient, every time. 

St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.  

Position Summary: 

The Manager of Revenue Cycle Training is responsible for the development, coordination, and execution of training programs that support operational performance across all hospital-based revenue cycle functions. This role ensures effective onboarding, role-based education, and ongoing competency development to improve accuracy, support compliance, and enhance workforce effectiveness. The manager partners closely with revenue cycle operations, compliance, HIM/coding, IT/EHR, and analytics teams to align training with workflows, system functionality, and organizational priorities. This role also leads training efforts for process and system changes, ensuring staff readiness and effective go-live support. 

Education, Experience, & Licensing Requirements:   

Education: Bachelor’s degree in Healthcare Administration, Business, Education, or related field is required. 

Experience:

• Minimum of 5 years of progressive leadership experience in hospital or health system revenue cycle operations. 

• Experience in revenue cycle operations, training, or education preferred.  

• Demonstrated experience of supervising staff or leading team-based work.  

• Experience supporting process improvement initiatives or system implementations preferred. 

• Strong knowledge of revenue cycle workflows and systems required. Cerner/Oracle preferred. 

Licensure: Certification in Project Management (PMP), Lean Six Sigma, or healthcare related credential (e.g., CRCR, CPC, CHRI) preferred

Benefits for a Better You:  

Why You Belong Here:  

You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.