Manager, Risk Management

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting & Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Acceptance Solutions, is responsible for managing and continually improving Acceptance Solutions risk management capability and risk profile, including Tink, CyberSource and ANET, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will be responsible for embedding themselves within the Acceptance Solutions business to help identify, assess and monitor potential risks, and strengthen key controls across multiple cross functional teams. The role plays significantly important role for the business unit as this individual must be able to effectively aggregate and communicate Acceptance Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

• Linking Visa risk appetite and Acceptance Solutions’ strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.

• Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense

• Driving compliance with key risk programs (incl. Product Risk Reviews, Risk and Control Self Assessments etc.); attend product roadmap reviews to assess and identify potential PRRs; partner with initiative owner to instill cycle time discipline and rigor within the process.

• Develop a bottom up and top down view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.

• Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.

• Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.

• Support updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Acceptance Solutions during Internal Audit engagements.

This is a hybrid position to be located in our Atlanta, GA office location. 

Qualifications

Basic Qualifications:

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA,  JD, MD) or up to 3 years of relevant experience with a PhD
• Bachelor’s Degree in Sciences or Business field preferred
• Strong understanding and experience within the Acceptance (merchant and/or acquiring) solutions space
• Business acumen, understanding of the payments industry, including applicable regulatory environment, products/services, and the broader competitive landscape.
• Experience in assessing risks across an enterprise, including operational, technology and regulatory risks, with an understanding of Visa’s risk management programs and approaches
• A clear understanding of the Three Lines of Defense model and its application across financial and technology firms
• Sufficient expertise to provide effective oversight of the risks inherent in the Acceptance Solutions business and prior experience with reducing residual risk levels.
• Collaborative personality, with experience managing deliverables across global and regional teams.
• Demonstrated analytical, process and problem-solving skills, ability to be both strategic and tactical with a high say-do ratio.
• Proven ability to accomplish results and exercise influence in a large, global, matrix organization.
• General awareness of the underlying technology that supports the payment ecosystem
• Proven ability to utilize AI in day-to-day tasks
• Excellent interpersonal, presentation, communication, and facilitation skills, plus ability to work independently and effectively in a continually changing environment.
• Clear thinker with strong technical and data analysis skills, plus solid management, and problem-solving skills
• Proven ability to develop strong relationships and work with all organizational levels.
• Knowledge, skill and understanding in applying risk management practices specifically as it relates to Enterprise and Operational Risk (assessment, scoring, tolerance, mitigation/ management)
• Proficiency in MS Word, Excel, Access, PowerPoint, IBM Open Pages (GoRO)

U.S. Applicants Only

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer