Manager - Risk Management (Claims)

WESCO

Pittsburgh, PA

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JOB DETAILS

SKILLS

Administrative Skills, Analysis Skills, Brokerage, Business-to-Business (B2B), Cargo/Freight, Claims Management, Claims Processing, Compensation Analysis, Conferences, Continuous Improvement, Corporate Policies, Crisis Management, Detail Oriented, Distribution Services, Documentation, Establish Priorities, Finance, Financial Trend Analysis, Fortune 500 Customers, Human Resources, Incident Response, Insurance, Interpersonal Skills, Legal, Legal Support Skills, Litigation Settlement, Logistics, Maintain Compliance, Management of Information Systems/Technology (MIS), Negotiation Skills, Operational Improvement, Organizational Skills, People Management, Performance Analysis, Presentation/Verbal Skills, Process Improvement, Regulatory Reports, Regulatory Requirements, Reporting Dashboards, Reporting Skills, Risk Analysis, Risk Management, Root Cause Analysis, Service Delivery, Subrogation, Supply Chain, Time Management, Willing to Travel, Worker's Compensation, Writing Skills

LOCATION

Pittsburgh, PA

POSTED

1 day ago

As the Manager - Risk Management (Claims), you will oversee and administer all facets of global claims management for Wesco Distribution, Inc., including auto liability, general liability, property, cargo, and other insured and self-insured claims. You will manage the Workers' Compensation Analyst, Risk Management (Claims) and serve as Wesco's primary point of contact for claim-related matters, ensuring timely, accurate, and cost-effective claim resolution while maintaining compliance with company policies and regulatory requirements. You will partner with carriers, third-party administrators (TPAs), brokers, legal counsel, and internal stakeholders to manage complex claims, support litigation and settlement strategies, represent the company in mediations and other claim proceedings, and drive continuous improvement in claims handling practices. You will play a key role in minimizing financial exposure and supporting Wesco's overall risk management objectives.

Responsibilities:

+ Manage and oversee all property, casualty, auto liability, general liability, workers' compensation, freight, and other insured and self-insured claims across the organization from initial reporting through closure.

+ Supervise the Analyst, Risk Management (Claims) providing guidance, workload management, training, and performance oversight to ensure timely claim handling, reporting, and resolution.

+ Serve as the primary corporate claims representative, partnering with insurers, TPAs, brokers, and legal counsel to manage claims, drive strategy, and ensure effective service delivery.

+ Represent the company in virtual and in-person mediations, settlement conferences, depositions, claim reviews, and other legal or claims-related proceedings as needed.

+ Coordinate investigations of significant losses, gather and analyze supporting documentation, identify root causes and recovery opportunities, and support subrogation efforts when applicable.

+ Monitor claim trends, loss drivers, and emerging exposures; develop reports, dashboards, and recommendations to reduce losses and improve operational risk controls.

+ Maintain complete and accurate claim records within the company's risk management information system (Origami) and ensure compliance with internal reporting requirements and regulatory obligations.

+ Develop and maintain strong working relationships with brokers, insurers, TPAs, medical management vendors, and legal counsel to support effective claims administration and service delivery.

+ Coordinate insurance reporting requirements, invoice approvals, and other financial processes related to claims and risk management programs.

+ Provide claim-related guidance and training to Human Resources, Operations, Safety, Legal, and other business partners regarding claim reporting, incident response, and risk mitigation.

+ Support catastrophe response, crisis management, and major loss events by coordinating internal and external claim response activities.

+ Perform other duties and special projects as assigned.

Qualifications:

+ Bachelors Degree - Risk Management, Finance, or a related field required

+ 7 years experience adjusting commercial claims (General Liability, Auto Liability, Freight, Workers Compensation)

+ Ability to read and interpret insurance policies

+ Strong negotiation skills

+ Excellent administrative skills, including being detail oriented and well organized

+ Excellent communication (verbal/written) and interpersonal skills

+ Ability to manage private, sensitive, confidential information appropriately

+ Experience organizing large and complex data

+ Excellent time management skills with the ability to prioritize tasks

+ Ability to travel 0% - 25%

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html) and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

_Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._

_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._

_This posting is for a current, active vacancy intended for immediate hire._

About the Company

WESCO

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