Manager, Sales Operations

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together!

The Manager, Sales Operations is a key leader responsible for enabling a high-performing, data-driven sales organization. This role partners closely with Sales leadership, Branch Operations, Finance, and Analytics to optimize sales processes, improve productivity, and drive profitable growth.

The position translates enterprise sales strategy into consistent execution across regions and branches by leveraging data, tools, and disciplined processes.

What You’ll Do

Sales Operations & Execution

• Enable consistent execution of sales processes across regions, area, and sales teams
• Partner with Sales leadership to implement strategies that drive revenue growth, margin expansion, and customer retention
• Support field teams with tools, reporting, and insights to improve sales effectiveness

Process Design & Continuous Improvement

• Lead the design, standardization, and continuous improvement of sales processes (e.g., pipeline management, territory planning, quoting, and CRM usage)
• Identify inefficiencies and implement scalable solutions to improve productivity and reduce administrative burden
• Ensure strong adoption of sales tools and processes across the organization

Data, Reporting & Insights

• Develop and manage sales performance reporting, dashboards, and KPIs (e.g., pipeline health, win rates, productivity, customer growth)
• Translate data into actionable insights and recommendations for Sales leaders
• Partner with Analytics teams to identify growth opportunities, customer trends, and performance gaps

Planning & Performance Management

• Support annual and ongoing planning processes, including goal setting, territory alignment, commissions, and sales forecasting
• Monitor performance against targets and provide visibility into risks and opportunities
• Drive accountability through metrics, scorecards, and regular performance reviews

Cross-Functional Partnership

• Collaborate with Sales, Marketing, Finance, Pricing, and Operations to align on priorities and execution
• Act as a key liaison between corporate strategy and field execution
• Support key initiatives such as new product launches, pricing programs, and go-to-market changes

• Strong business acumen with deep understanding of sales processes and commercial operations
• Proven ability to translate data into actionable insights that drive growth 
• Experience working with CRM systems and sales performance tools
• Track record of improving processes and driving adoption across field organizations
• Strong collaboration and communication skills with the ability to influence without direct authority
• Analytical mindset with attention to detail and ability to manage competing priorities

Qualifications

• Bachelor’s degree in Business, Finance, Analytics, or related field
• 5–8+ years of experience in sales operations, analytics, consulting, or related field
• Experience supporting a distributed/field-based sales organization preferred
• Advanced proficiency in Excel and experience with CRM tools (e.g., Salesforce)