Manager, Seller Experience

Manager, Seller Experience

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Business Support Services / Experienced / Manager

Manager, Seller Experience

Albany, NY; Albuquerque, NM; Anchorage, AK; Ashburn, VA; Atlanta, GA; Austin, TX; Baltimore, MD; Baton Rouge, LA; Bentonville, AR; Birmingham, AL; Boise, ID; Boston, MA; Boulder, CO; Buffalo, NY; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Columbus, OH; Dallas, TX; Denver, CO; Des Moines, IA; Detroit, MI; El Segundo, CA; Fort Worth, TX; Ft Lauderdale, FL; Greenville, SC; Harrisburg, PA; Hartford, CT; Honolulu, HI; Houston, TX; Indianapolis, IN; Irvine, CA; Jackson, MS; Jacksonville, FL; Kansas City, MO; Knoxville, TN; Las Vegas, NV; Lincoln, NE; Los Angeles, CA; Louisville, KY; McLean, VA; Melville, NY; Memphis, TN; Miami, FL; Milwaukee, WI; Minneapolis, MN; Montvale, NJ; Nashville, TN; New Orleans, LA; New York, NY; Oklahoma City, OK; Omaha, NE; Orlando, FL; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Portland, OR; Providence, RI; Raleigh, NC; Richmond, VA; Rochester, NY; Sacramento, CA; Salt Lake City, UT; San Antonio, TX; San Diego, CA; San Francisco, CA; San Juan, PR; Santa Clara, CA; Seattle, WA; Short Hills, NJ; Shreveport, LA; St Louis, MO; Stamford, CT; Tallahassee, FL; Tampa, FL; Tempe, AZ; Virginia Beach, VA; Washington, DC; Winston-Salem, NC

137073

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Career Level Requirement

Experienced

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in todays most important industries. Our growth is driven by delivering real results for our clients. Its also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, its no wonder were consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If youre as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager, Seller Experience to join our Clients and Markets organization.

Responsibilities:

• Define and champion the product vision, roadmap, and requirements for the seller experience within the revenue ecosystem; act as the primary business interface between sales professionals, executive leaders, and technical engineering teams to prioritize the product backlog, author detailed user stories, and drive Agile delivery
• Analyze the end-to-end seller responsibilities to identify friction points, workflow inefficiencies, and opportunities for enablement; design intuitive, technology-enabled processes that minimize administrative burdens, enhance pipeline management, and streamline sales execution
• Orchestrate the integration of the CRM platform with the broader sales and marketing technology stack, including enterprise data platforms (Databricks) and marketing automation platforms; ensure sellers have seamless, real-time access to predictive analytics, buyer intent signals, and marketing campaign engagement
• Drive the adoption of advanced capabilities, including generative AI assistants, automated contact intelligence, predictive forecasting, and interactive seller dashboards; continually evaluate, shape, and pilot emerging technologies to keep our organization at the forefront of sales execution innovation
• Develop and lead change management, communication, and training strategies to ensure high adoption of new sales capabilities; establish performance metrics and KPIs to measure system utilization, data quality, and the direct impact of technology initiatives on seller productivity
• Act with integrity, professionalism, and personal responsibility to uphold KPMGs respectful and courteous work environment

Qualifications:

• Minimum seven years of recent experience in product management, sales operations, or sales technology enablement, preferably within a complex B2B or professional services environment
• Bachelors degree from an accredited college/university in business administration, information technology, marketing, or a related field required; masters degree is a plus
• Proven track record of acting as a product owner in an Agile/Scrum framework, managing backlogs, writing user stories, and leading cross-functional squads; deep understanding of the seller mindset, sales methodologies, pipeline dynamics, and account-based sales strategy
• Strong capability to translate qualitative seller feedback and operational friction into structured technical roadmaps and functional requirements
• Extensive experience with enterprise CRM platforms (Salesforce CRM environment preferred) and understanding of custom object architecture, security settings, and layout design; strong working knowledge of the broader sales and data ecosystem, including data lakes/platforms (for example Databricks), marketing automation (for example Salesforce Marketing Cloud), and sales intelligence tools (for example ZoomInfo, DemandBase, IntroHive, LinkedIn Sales Navigator)
• Familiarity with AI-driven sales enablement tools, predictive forecasting models, and enterprise data visualization platforms; Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or related Agile product management certifications are highly preferred; Salesforce certifications or formal sales enablement training are a plus
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

KPMG LLP and its subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicants skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.

Follow this link to obtain salary ranges by city outside of CA:

https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6166_9_26 California Salary Range: $111300 - $215100

KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMGs compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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KPMG LLP and its affiliates and subsidiaries ("KPMG") offer a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. The attached link contains further information regarding the firms compliance with federal, state, and local recruitment and hiring laws. KPMG maintains a drug-free workplace.

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