Manager, Service

You belong at a company that treats you like an Owner!

Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals.

Join a team that takes care of you.  Here are some ways we do that:

• Competitive Pay and Performance-Based Bonuses

• Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)

• 401(k)

• Training and Tuition Reimbursement

• Work/Life Balance

• Paid Holidays and Time Off

• Health and Wellness Benefits

• Tool Benefits, PPE/Uniforms, Safety Boot Program

• Life and Short Term Disability paid for by company

How You’ll Make a Difference

As our Service Manager, you'll provide leadership, direction, and support for the branch service operation. You'll help ensure exceptional customer experiences, maintain a strong safety culture, develop team members, and drive profitable growth. Your leadership will help keep equipment running, customers satisfied, and our team moving forward together.

What You’ll Do

• Lead the day-to-day operations of the Service Department, including financial performance, customer service, safety, training, and process improvement.

• Coach, develop, and support service team members while fostering accountability, quality workmanship, and operational efficiency.

• Build strong customer relationships through regular communication, problem resolution, and proactive support of key service accounts.

• Manage departmental resources, fleet vehicles, vendor relationships, equipment, tooling, and facility needs while maintaining budget goals.

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What You’ll Bring

• Leadership experience with a passion for coaching, developing, and motivating teams.

• Strong business acumen with the ability to manage performance, priorities, and customer expectations.

• Mechanical aptitude and service industry experience, preferably in forklift repair, equipment rental, or a related field.

• Excellent communication, problem-solving, and customer relationship skills, along with proficiency in Microsoft Office applications.

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Why You’ll Love Working With Us

• You'll be part of a team that values safety, integrity, teamwork, and doing the right thing.

• You'll have the opportunity to lead, grow, and make a meaningful impact on both customers and employees.

• You'll join a company where hard work is recognized and people genuinely care about one another.

Job Details

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