Manager, Strategic Programs - Market Expansion

WaveDivision Holdings LLC

Bellingham, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Analysis Skills, Asset Management, Budgeting, Business Administration, Campaigns, Channel Strategies, Coaching, Construction, Data Analysis, Digital Certificates, Equipment Maintenance/Repair, Establish Priorities, Field Sales, Finance, Genetics, Localization, Marketing, Marketing Strategy, Mergers and Acquisitions, Military, Multitasking, Partner Sales, Performance Management, Project/Program Management, Property Management, Reporting Dashboards, Sales, Strategic Planning, Systems Administration/Management, Team Player, Telecommunications Industry, Time Management, Web Infrastructure, Wi-Fi, Workflow Analysis

LOCATION

Bellingham, WA

POSTED

30+ days ago

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

A Day in the Life of the

The Manager, Strategic Programs - Market Expansion is responsible for driving subscriber growth and increasing penetration across newly serviceable, upgraded, underpenetrated, and strategically prioritized markets. This includes initiatives related to new builds (current and legacy), MDU growth strategies, system upgrades and speed enhancements, geographic expansion efforts, and competitive winback programs. This role ensures that infrastructure investments, network expansion, and untapped market opportunities translate into measurable revenue and subscriber gains. The manager partners crossfunctionally with Paid Media, Marketing Operations, Brand/Creative, Finance, Sales, and Analytics to develop and execute highly targeted, localized growth programs that maximize market performance and support broader organizational objectives.

Owns strategy development for market expansion initiatives:

Usescompetitive analysis, research, and data-driven tools to drive results.

Develops campaign briefsincluding:offer strategy, audience targeting, messaging pillars, channel mix recommendations (in partnership with Paid Media.)

Works with Paid Media teams to translate strategy into channel execution.

Aligns with Pricing and Finance teams to design promotions with revenue and margin targets.

Partners with Marketing Ops to ensure on-time assetdeployment;ensures campaign timing and messaging are synchronized across all channels.

Collaborates with Brand/Creative tomaintainconsistency and urgency messaging.

EnsuresGo-To-Market team is aligned for seamless execution.

Programs to include, but not limited to:

Develop GTM strategy for newly constructed communities.

Align with construction & operations on activation timing.

Launch rapid acquisition campaigns at first serviceability.

Identifyunderpenetrated communities built in prior years.

Develop "second wave" penetration strategies.

Deploy hyper-local campaigns to capture remaining market share.

Analyze saturation levels andoptimizeoffer positioning.

Develop comprehensive MDU growth strategy for competitive buildings and underperforming properties.

Partner with field sales on building-level takeover plans.

Support national activation programs (lobby events, branded activations).

Align marketing assets with property management partnerships.

Drive signage,localized digital targeting, and event-based conversions.

Translate speed upgrades and fiber expansions into compelling marketing narratives and growth initiatives.

Launch geo-targeted campaigns in upgraded markets.

Increase premium internet tier adoption and accelerate payback on capital investments.

Lead localized marketing for new or expanded territories.

Prioritize high-value micro-markets.

Align channel mix with market maturity and competitive intensity.

Monitor penetration lift and CPA by geography.

Identifygrowth opportunities in highly competitive areas; devise always-on strategies to win market share.

Activate high-yield escalation strategies in partnership with Pricing and Finance teams.

Alignwinbackcampaigns with field sales priorities.

Track penetrationliftby segment and geography.

Monitor CPA and revenue growth.

Provide executive dashboards and narratives on expansion performance.

Actively support, promote, and advance all aspects ofAstound'sInclusion and Belonging work, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered.

Other duties as assigned.

What You Bring to the Table:

5-8+ years managing strategic marketing strategy in telecom, subscription, or high-volume acquisition businesses.

3+ years working in a competitive environment and/or with a challenger brand.

Experience managing $10M+ performance budgets preferred.

ExperienceleveragingAI tools to automate or enhance analytical workflows is preferred.

Experience inagencyor telecommunicationsenvironmentsis a plus.

Expertiseleading full-funnel marketing efforts and strategy.

Proven ability to scale acquisition efficiently.

Strong analytical skills, with the ability to interpret data and translate findings into actionable insights.

Demonstrated ability to manage multiple projects simultaneously in a fastpaced, deadlinedriven environment.

Advancedproficiencyin Excel, including data analysis and reporting.

Education:

High school diploma or equivalent required.

Bachelor's degree preferred.Majorin Marketing, DigitalMarketing, Communications,orrelated fields.

MBA, advanced degree, or digital certification is a plus.

We're Proud to Offer a Comprehensive Benefits Package Including:

401k retirement plan, with employer match

Insurance options including: medical, dental, vision, life and STD insurance

Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization

Floating Holiday: 40 hours per year

Paid Holidays: 7 days per year

Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws

Tuition reimbursement program

Employee discount program

*Benefits listed above are for regular full-time position

Base Compensation: The base compensation range for this position is $95,000 - $145,000 plus opportunities for benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, relevant skills, experience, and capabilities.

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates only):

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only):

https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

About the Company

WaveDivision Holdings LLC

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