Manager, Strategy & Analytics - Oriole Park at Camden Yards

Compass Group North America

Baltimore, MD

JOB DETAILS
SKILLS
Alliance/Partner Management, Analysis Skills, Artificial Intelligence (AI), Business Analysis, Business Growth, Business Skills, Business Support, Communication Skills, Consulting, Cost Analysis, Cost Modeling, Customer Relations, Customer/Client Research, Data Analysis, Data Visualization, Diversity, Economics, Emerging Technology, Federal Laws and Regulations, Finance, Financial Metrics, Financial Modeling, Food Services, Healthcare, Hospitality and Tourism, Leadership, Operational Improvement, Performance Reviews, Power BI, Problem Solving Skills, Product Positioning, Product Pricing, Profit & Loss, Promotional Strategy, Python Programming/Scripting Language, R Programming Language, Reporting Dashboards, Restaurant, Retail, Return on Investment (ROI), SQL (Structured Query Language), Sales, Sports, State Laws and Regulations, Statistics, Storytelling, Strategic Analysis, Tableau, Team Player, Trend Analysis, Work From Home
LOCATION
Baltimore, MD
POSTED
30+ days ago

Levy SectorSalary95000 - 110000Other Forms of Compensation Pay Grade16

Different perspectives make us better. Were committed to creating an equal opportunity and fair treatment environment where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes Levys diverse portfolio includes award-winning restaurants iconic sports and entertainment venues zoos and cultural institutions theaters and convention centers as well as the Super Bowl Grammy Awards US Open Tennis Tournament Kentucky Derby and NHL MLB NBA NFL and MLS All-Star Games.

Long Description Reports To Director Strategy & AnalyticsVice President of Hospitality

At E15 we are the spark that ignites. Our team delivers next-generation insights based on data not hunches to drive business in healthcare campus corporate sports entertainment hospitality and retail industries to help companies make forward-looking decisions to benefit their business and their guests. For more information on what we are about as a company check us out by following the link below www.e15group.com.

Job Summary

The E15 Manager Strategy & Analytics will lead the delivery of data-driven insights and strategic recommendations for the Baltimore Orioles hospitality operations branded as Brick & Whistle Food Co. at Oriole Park at Camden Yards. Working closely with E15 Levys Vice President of Hospitality and the Orioles Strategy & Analytics and Finance teams this role will transform data into actionable strategies that enhance the fan experience and drive business growth.

The ideal candidate is a proactive problem-solver who blends analytical rigor with business acumen thrives in a fast-paced environment and enjoys collaborating across teams to shape hospitality innovation.

Responsibilities

Strategic Partnership & Insights Delivery · Serve as the primary analytics liaison between E15 Levy and the Baltimore Orioles aligning on hospitality and fan experience strategy. · Develop deep knowledge of stadium operations including venue layout technology and guest flow. · Deliver strategic recommendations that improve guest satisfaction operational performance and profitability.

Analytics & Reporting · Design and implement pricing product mix placement and promotion strategies for concessions and premium spaces. · Create and maintain dashboards reports heat maps and presentations that inform operator and partner decisions. · Present post-event performance reviews articulating insights and opportunities for future events. · Analyze survey data including MLB Voice of the Customer feedback to identify trends and actionable insights. · Measure sponsorship performance and share relevant insights with Orioles leadership.

Job Summary Innovation & Operational Optimization · Leverage AI consumer insights and emerging technologies to advance hospitality excellence. · Analyze labor models cost of sales and other financial metrics to identify efficiency opportunities. · Manage or execute ad-hoc analytical projects supporting business priorities.

Ideal Qualifications · Bachelors or Masters degree in Business Analytics Statistics Economics or a related field. · 2-4 years of experience in analytics consulting or other quantitative client-facing roles. · Advanced Excel proficiency including financial modeling ROI and P&L. · Experience using SQL Tableau Power BI R or Python for data analysis and visualization. · Strong storytelling and communication skills with the ability to translate complex findings for non-technical audiences. · Familiarity with survey analysis and hospitality or food service operations preferred. · Collaborative self-starting attitude with strong stakeholder management and problem-solving skills.

Expectations

This role will require on-site work at Oriole Park. Attendance at all major events is expected. Flexible remote work may be approved in coordination with the Vice President of Hospitality based on workload and business needs.

Curious about Life at Levy Check it out Levy Culture

At Levy team family. And well always take care of family learn more about Levy benefits offered.

MedicalDentalVisionLife Insurance ADDisability InsuranceRetirement PlanFlexible Time Off PlanPaid Parental LeaveHoliday Time Off varies by sitestatePersonal LeaveAssociate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts FSAs

Associates may also be eligible for paid andor unpaid time off benefits in accordance with applicable federal state and local laws. For positions in Washington State Maryland or to be performed Remotely click here or copypaste the link below for paid time off benefits information.

httpswww.compass-usa.comwp-contentuploads2023082023_WageTransparency_Levy.pdf

Levy is a member of Compass Group USA. Compass Group

Levy is an equal opportunity employer. At CompassLevy we are committed to treating all Applicants and Associates fairly based on their abilities achievements and experience without regard to race national origin sex age disability veteran status sexual orientation gender identity or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable acccommodation. Disclaimer this job post is not necessarily an exhaustive list of all essential responsiblities skills tasks or requirements associated with this position. While this is intended to be an accurate reflection of the position posted the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants including those with a criminal history including relevant driving history in a manner consistent with all applicable federal state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the New York Fair Chance Act. We encourage applicants with a criminal history and driving history to apply.

Certain positions may require Florida Level 2 background screening. Details httpsinfo.flclearinghouse.com

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.

About the Company

C

Compass Group North America