Manager, Technology Product Management (Fort Worth, TX, US)

Intro

Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Lead, mentor and coach a team of Product Owners (direct reports) and support professional growth and career development.
• Foster a culture of accountability, innovation, collaboration, and continuous improvement.
• Understands and supports resolutions to customer problems, needs, challenges, and opportunities for the product.
• Determines product objectives and key results that align to Product Strategy.
• Influences and collaborate with various stakeholders on the Product Strategy to deliver on CDM’s objectives.
• Presents the thought process on product strategy, roadmap items, OKRs and planned releases to leaders and peers.
• Influences and collaborates with stakeholders, peers, and other product leaders to deliver solutions that achieve the portfolio’s vision and goals.
• Evaluate technology partner and or solution to modernize CDM technology stack that supports American’s long-term objectives in corporate and agency contracting and dealing strategy.
• Collaborates with various internal team members such as Global Sales, Revenue Management, Program Strategy, UX, Technology, Legal, Procurement, etc. and external vendors.
• Communicates regularly on OKRs, desired metrics, and areas requiring leadership’s attention.
• Practices agility in discovering and delivering value continuously.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in related field and 5 years of applicable experience or 7 years of equivalent Product Management/Delivery work experience
• Experience working in a product model that promotes better customer experience

Preferred Qualifications- Education & Prior Job Experience

• Master’s degree in related field with 5+ years of experience in Product Delivery
• Experience with airline strategy and technology
• Experience with product strategy and development
• Prior experience as Product Owner and/or Product Manager desired

Skills, Licenses & Certifications

• Relevant certifications in Product Management/Product Delivery field
• Strong knowledge/expertise of product domain including the business model, constraints, regulations, user experiences, etc.
• Demonstrated ability to perform both independently and as a leader, handle multiple assignments, and respond to changing priorities
• Excellent verbal and written communication skills
• Believes in and promotes the American Airlines five leadership attributes: caring, collaboration, development, results, future 

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. 

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.