Manager Test Development

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.

Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025.

Were always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where youd thrive, read on to learn more.

WHAT YOULL DO

The Manager Test Development ensures process and quality control excellence in the development of Ascend Learning assessments. This role is accountable for hiring, team performance, product quality, customer service, team training, workflow management, project prioritization, deadlines, project assignment, and oversight of day-to-day activities. The Manager Test Development should possess all the skills necessary to perform any of the duties of any member of the Test Development team. These include test creation, system management, coordination across departments, and incident resolution.

WHERE YOU'LL WORK

This position will work a hybrid schedule from our Leawood, KS office location preferred. Remote work will be considered within the United States.

HOW YOU'LL SPEND YOUR TIME

• Manage the activities of test developers to maximize work effort, deliver products on time, ensure accuracy, and provide excellent service to business partners. This includes managing day-to-day activities and providing project oversight.
• Coordinate with resource and project management teams to develop production schedules and workflow. This includes involvement in project initiation and scope definition and/or review.
• Ensure appropriate staffing by managing the hiring process and conducting performance management of team members.
• Ensure that processes and tools are in place to efficiently produce high-quality products that satisfy business needs.
• Leverage strategies and tools for increasing item output and mitigating security risks
• Serve as liaison between Business Units and the Test Development Team.
• Maintain the ability to perform all duties of the Test Development Team.

WHAT YOULL NEED

• Bachelor's degree required, Master's degree in Education or English preferred
• 8+ years of relevant work experience in editing and/or test development
• Prior management experience preferred
• Excellent leadership skills
• Knowledge of editing and proofreading
• Ability to plan and organize work, set priorities, and direct own activities
• Desire to take accountability of projects and quality
• Ability to understand and interpret item statistics
• Understanding of basic HTML coding
• Familiarity with interconnectedness of testing platforms (creation, delivery, staging, etc.) and backend processes
• Knowledge of the responsibilities of various departments within Ascend
• Ability to communicate project workflow and task, and simplify complex processes
• Ability to contribute to process documentation updates

BENEFITS

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement

Fostering A Sense of Belonging

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.