Manager Transfer Center - Patient Intake Transfer Center

• Develops and implements strategic and tactical plans related to the development and quality improvement of the CHRISTUS Transfer Center
• Develops and monitors performance standards for receiving physicians at CHRISTUS facilities.
• Staff management: recruits, trains, motivates, evaluates, and retains a staff of highly skilled professionals.
• Provides educational leadership to Transfer Center associates to enhance specialized patient care during the transfer center process
• Collaborates with associates, and unit management in the planning, implementation, and delivery of educational curricula.
• Initiates skills development programs within the parameters of established care models; monitors trends and implements educational strategies to ensure compliance with quality standards and parameters.
• Performs Quality Assurance on all records.
• Promotes continuous improvement of transfer practices.
• Performs miscellaneous job-related duties as assigned.

Education/Skills

• Bachelor’s of Nursing preferred
• Working knowledge of multiple healthcare information system applications preferred
• Highly developed verbal and written communication skills and the ability to present effectively to small and large groups.
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
• Able to work in a fast-paced environment with a positive attitude toward all professional contacts.
• Able to manage situations related to family, patients of varied ages and needs, physicians, and other hospital departments.
• Proficient in the use of computers.

Experience

• Prior supervisory experience is preferred
• Minimum of 5 years in clinical practice is required.
• 2 years of emergency department/critical care experience preferred.

Licenses, Registrations, or Certifications

• Current RN License