Manager, Trust and Safety Intel Investigations

Google

Washington D.C., DC

JOB DETAILS
SKILLS
Analysis Skills, Artificial Intelligence (AI), Campaigns, Communication Skills, Cross-Functional, Customer/Client Research, Data Sets, Disability Insurance, Employee Benefits, Equal Employment Opportunity (EEO), Fraud Investigation, Google Apps, Google Search Engine, Intel Product Family, Intelligence Community, Law Enforcement, Leadership, Legal, Life Insurance, Litigation, Machine Tool, Mentoring, OSINT (Open Source Intelligence), Open Source, People Management, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Regulatory Reports, Risk, Risk Management, Signal Intelligence (SIGINT), State Laws and Regulations, Team Player, Technical Leadership, Writing Skills
LOCATION
Washington D.C., DC
POSTED
30+ days ago
In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:
  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
  • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in threat intelligence, trust and safety investigations, or a related field (e.g., law enforcement, intelligence community, financial crimes).
  • 5 years of experience as a subject matter expertise in fraud and scams investigation, including detection, attribution, and disruption of financial threat actors.
  • 1 year of people management experience leading technical or investigative teams.

Preferred qualifications:

  • Experience building ML/LLM-based detection signals and automated workflows to counter weaponized AI and platform abuse.
  • Experience presenting findings to executive leadership and, at times, external stakeholders.
  • Experience in signals intelligence, OSINT methodologies, or social network analysis for mapping coordinated behavior.
  • Experience in coordinated influence operations, violent extremism, or sanctioned entities.
  • Experience at tech platforms or Trust and Safety (T&S) organizations managing case workflows and enforcement, supporting regulatory reporting, and affirmative litigation.
  • Excellent written and verbal communication skills, with the ability to lead open-ended investigations combining open-source intelligence with large internal datasets.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

Trust and Safety Intel's mission is to deliver actionable risk and abuse intelligence to ensure safe, useful, and trusted products. The Intel Investigations team detects and disrupts cross-product area (xPA) actors, behavior, and content threats to user trust in Google and their safety. We drive Trust and Safety’s cross-product area proactive risk management of advanced threats, including malicious actor networks that drive coordinated influence operations, violent extremist content, fraud, and scams. We conduct AI-enabled signals intelligence investigations that combine open-source intel with sensitive internal data layers from across product areas to catalyze systemic mitigation of bad actor networks and campaigns.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $171000 - $248000 (USD) + 20% bonus target + bonus + equity + benefitsLearn more about benefits at Google.

Responsibilities

  • Define and own the global investigative roadmap for influence operations, fraud and extremism, setting cross-product priorities and enforcement strategies. Define team key performance indicators (KPIs) and communicate investigative trends, risks, and outcomes clearly to executive leadership.
  • Lead and mentor a technical investigative team, advancing their tradecraft in signals intelligence and professional judgment.
  • Drive the team's highest-stakes investigations, applying layering of open-source and internal data signals to drive high-precision enforcement.
  • Collaborate with Product, Policy, and Legal teams to translate investigative findings into systemic mitigations and company-wide disruption strategies.
  • Drive adoption of AI-enabled tooling to achieve investigative scale including automated lead expansion, bulk signal ingestion, scaled enforcement, recidivism monitoring, and appeals triage.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

About the Company

G

Google

Build for everyone

Since our founding in 1998, Google has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe.

It starts with how we work together. We’re building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong.

So whether you develop new technology or creative campaigns, craft beautiful products or breakthrough partnerships, your work here is a chance to accomplish things that matter. Bring your insight, imagination, and healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Benefits

We strive to provide Googlers and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits are based on data, and centered around our users: Googlers and their families. They’re thoughtfully designed to enhance your health and wellbeing, and generous enough to make it easy for you to take good care of yourself (now, and in the future). So we can build for everyone, together.

Learn more about Google’s benefits on this site featuring Googlers’ experience.

How we Hire

Google’s hiring process is an important part of our culture. Googlers care deeply about their teams and the people who make them up. In order to  build for everyone, we know that we need a wide range of perspectives and experiences, and a fair hiring process is the first step in getting there.

Learn more about our hiring process.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer Software
EMPLOYEE BENEFITS
Paid Sick Days, Performance Bonus, Professional Development, 401K, Stock Options, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Work From Home, Life Insurance, On Site Cafeteria
FOUNDED
1998
WEBSITE
https://goo.gle/4dbno6V