OverviewOptum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.We are looking for an experienced and highly motivated Manager, Advisory Services to strengthen our rapidly growing team. We're looking for someone with a consumer centric mindset, intellectual curiosity, and solid communication skills to partner with Digital Practice leaders, Product Owners, Project Managers and scrum teams. This role will be expected to thoughtfully apply AI-enabled tools and methods to accelerate design, research synthesis, prototyping, and delivery while maintaining high standards for quality, accessibility, privacy, and responsible use.You will bring a mix of creative problem solving, intellectual curiosity, and solid communication and design skills. You will work with customers to identify their needs and develop solutions tailored to meet their requirements. You will also help teams understand how AI is changing the product and software delivery lifecycle, including opportunities to accelerate discovery, ideation, research analysis, content generation, prototyping, experimentation, and design documentation. You will also lead opportunities and develop proposals with leadership to ensure our customers find value in our Digital Transformation offerings. You will possess a deep understanding of the healthcare industry and experience in consumer centric innovation and digital transformation.You'll enjoy the flexibility to work remotely from anywhere within the U.S. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.Primary ResponsibilitiesCollaborates with product management, other designers, data and analytics and engineering in discovery or requirements gathering sessionsParticipates in strategy & roadmap sessionsIdentifies practical opportunities to incorporate AI into product discovery, design workflows, research synthesis, prototyping, and delivery practices to improve speed, quality, and team effectivenessBuild design artifacts based on analytics, user research and best practicesUses AI-assisted tools to explore design directions, generate and evaluate alternatives, summarize research inputs, and accelerate early-stage artifacts while applying human judgment, design craft, and validation before recommendations are finalizedAbility to ideate & provide multiple solutionsRegularly shares work and accepts design feedback, refining designs based on feedback receivedParticipates in design reviews & provides constructive feedback to othersIf working on the final user interface, defines final layout, font, colors, padding/spacing rules that align with the necessary (Optum, UHC or commercial client) brand. Sources images, icons or videos needed to design and complete the workWhen presenting, clearly articulates the problem being solved, how the user accesses the experience and how they progress through itManages timelines, milestones and internal processes on feature work to ensure timely deliveryPrioritizes gaining a deep understanding of the client design patterns, applying them appropriatelySupports research initiatives by prepping and building prototypes for user testingPartners with product, engineering, data, and compliance stakeholders to design AI-enabled experiences that are transparent, explainable, accessible, and aligned with responsible AI, privacy, security, and health care risk considerationsLeverage market insights to understand customer needs and identify new opportunities to improve current product offeringsSupport user research initiatives (interviews, focus groups, surveys, etc)- organizing, planning, and executing to gather data to inform designs and contribute to strategic decision makingNurture client relationships and support business developmentDevelop knowledge in emerging technologies and enhance team operational practicesContinuously evaluates emerging AI tools, design accelerators, and workflow improvements, recommending practical ways to integrate them into team operating models without compromising quality, brand standards, accessibility, or trustTranslate ambiguous business, user, and technical needs into design recommendations, including situations where AI, automation, or intelligent workflow capabilities may influence the user experienceBecome an early adopter of industry trend identificationLead projects, develop strategies, and manage changeSupport sales opportunities and proposal development discussions in partnership with leadershipCreate user personas, journey maps, and other artifacts to communicate research findingsConduct user interviews, surveys, and usability tests to gather insights on user needs and behaviorsAccountable for delivering performance against expectationsMBO goal achievementAnalyze qualitative and quantitative data to identify patterns and trendsDevelops reusable AI prompts, templates, design review checklists, and documentation practices that help teams use AI consistently, responsibly, and efficiently across engagementsQualified CandidatesPassion for identifying and solving customer problemsExcellent communication and collaboration skills, with the ability to effectively communicate design concepts and rationale to stakeholdersAbility to work independently and collaboratively in a fast-paced, dynamic environment, with a solid attention to detail and a passion for delivering high-quality user experiencesAbility to use AI tools responsibly as part of daily work, including knowing when AI can accelerate tasks, when human review is required, and how to communicate assumptions, limitations, and risks to stakeholdersCuriosity and openness to how AI will reshape product, design, and software delivery practices, with a willingness to learn, experiment, and help teams adaptRequired Qualifications5+ years of experience in digital design, with a solid portfolio demonstrating expertise in designing digital experiences across web and mobile platforms5+ years of experience successfully delivering user-centered design solutions that meet business objectives5+ years of experience conceptualizing and creating original design concepts, including wireframes, prototypes, and high-fidelity mockups5+ years of experience using design tools such as Adobe XD, Sketch, Figma, or similar software to develop unique and innovative user interfaces3+ years of experience working with agile delivery model3+ years of experience creating research strategies and designing and executing those plans1+ years of experience with AI-enabled design, research, content, and productivity tools, with demonstrated ability to apply them to accelerate UX workPreferred QualificationsExperience creating prompt libraries, reusable AI workflow patterns, or team enablement materials that help others apply AI tools consistently and effectivelyExperience or certification in the following mythologies: Design Thinking, Human-centered design, PMP, Six Sigma, Change management, SAFeFamiliarity with accessibility standards (e.g., WCAG) and best practicesAll employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full‑time employment. We comply with all minimum wage laws as applicable.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.#J-18808-Ljbffr