West Monroe is hiring aManagerwith experience in electric and/orgasCustomer Information Systems (CIS)and associatedplatforms andsolutions to join our Energy and Utilities Practice. Our team is at the forefront of the transformation taking place in the energy and utilities industry, from up-front strategic advisement through implementation ofback office, billing,asset management,and field service technologies that are central to managing the grid.At West Monroe, our people make a meaningful, hands-on impactfortheir clients while growing their careers through focused professional development and continuous learning. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better and grow themselves.WhatYou'llDo:Client Delivery& Relationship ManagementLead end-to-end delivery of utility CIS programs, including system implementations, upgrades, conversions, integrations, and optimization initiatives.Serve as a functional and/or solution lead forCIS program implementations,including leveraging knowledge of and experience withOracle CC&B, SAP, and other platforms.Translate business requirements into scalable functional and technical solutions aligned to utility operations (billing, metering, customer care, credit & collections, rates, and regulatory requirements).Oversee solution design, configuration, testing, cutover, and post-go-live stabilization activities.Proactivelyidentifyand manage delivery risks, issues, and dependencies, escalating asappropriate.Own project workplans, timelines, budgets, and resourcing in coordination with program leadership.Ensure adherence to delivery methodologies, quality standards, and governance processes.Coordinate across vendors, systems integrators, and client teams in multi-vendor environmentsto drive successful implementation of CIS and customer platform deploymentsand organizational readiness and adoptionAct as a primary point of contact for client stakeholders at the manager and director levels.Business DevelopmentCollaborate with senior team members toidentifyclient needs and support the development of proposals, presentations, work plans, pricing estimates, and risk assessments for potential projects.Build andmaintainstrong client relationships by delivering high-quality work anddemonstratingexpertiseinCISand utility operations.Support senior leaders in expanding relationships with industry GIS solution providers and consulting partners to enhance collaboration and service offerings.Practice Development:Contribute to utility CIS thought leadership, accelerators, anddeliveryassets.Stay current on Oracle CC&B and SAP Utilities roadmaps, industry trends, and regulatory developments.Support internal initiatives related to practice growth, capability development, and knowledge sharing.QualificationsBachelor's degree in Business, Information Systems, Engineering, ora relatedfield (or equivalent experience).7-10+ years of consulting or utility industry experience, with significant exposure to utility CIS programs.Hands-on experiencewith Oracle CC&B (implementation, configuration, or functional leadership).Experiencewith SAP Utilities (IS-U and/or S/4HANA Utilities).Experience with large-scale system transformations, data conversions, and system integrations.Proven experience leading teams and managing client-facing engagements.Strong understanding of utility business processes (e.g., billing, rates, meter-to-cash, customer service, credit & collections).Excellent communication, stakeholder management, and problem-solving skills.Prior experience in a management consulting environment.Familiarity with utility regulatory environments and rate structures.PMP,SAFe, Oracle, or SAP certifications are a plus. Willingness to travel up to75%, depending on client needs and engagement model.