Manager, Utilities, IT/OT Program Leadership

West Monroe Partners, LLC

chicago, IL

JOB DETAILS
SKILLS
Agile Programming Methodologies, Best Practices, Budgeting, Business Development, Coaching, Communication Skills, Computer Science, Cross-Functional, Customer Relations, Develop Methodologies, Emerging Technology, Energy & Utilities, Geographic Information Systems (GIS), ITIL (IT Infrastructure Library), Industry Standards, Industry/Trade Analysis, Information Technology & Information Systems, International Electro-Technical Commission (IEC), Internet Security, Leadership, Maintain Compliance, Management Consulting, Mentoring, Needs Assessment, Problem Solving Skills, Project Management Professional (PMP), Project/Program Management, Regulations, Regulatory Compliance, Risk Analysis, Risk Management, Sales Presentation, Strategic Planning, System Integration (SI), Team Lead/Manager, Technical Leadership, Waterfall Model of Software Development
LOCATION
chicago, IL
POSTED
30+ days ago

West Monroe is seeking a Manager to join our growing Energy & Utilities practice. This role is ideal for someone passionate about leading complex IT and OT projects and programs, driving innovation, and delivering impactful solutions for our clients in the Energy & Utilities space. As a Manager, you will play a pivotal role in managing multidisciplinary teams, engaging with clients, and delivering high-value digital transformation programs. You will serve as a trusted advisor to clients, helping them navigate the intersection of Information Technology (IT) and Operational Technology (OT) to achieve their business objectives.

What will you be doing?

Client Delivery

  • Lead the planning, execution, and delivery of complex IT and OT programs, projects and portfolios ensuring alignment with client goals, timelines, and budgets.
  • Manage cross-functional teams, including consultants, other vendor teams, and client stakeholders, to deliver high-quality solutions.
  • Provide expertise in IT/OT integration, digital transformation, and program leadership for Energy & Utilities clients.
  • Identify risks and proactively develop mitigation strategies to ensure project success.
  • Bring experience and best practices across delivery lifecycle
  • Serve as a subject matter expert in IT/OT convergence, cybersecurity, and utility operations.

Business Development

  • Support business development efforts by identifying client needs, crafting proposals, and participating in sales presentations.
  • Build and maintain strong relationships with clients, acting as a trusted advisor and industry expert.
  • Collaborate with the Energy & Utilities leadership team to expand West Monroe's presence in the IT/OT space.

Practice Development

  • Contribute to the development of methodologies, frameworks, and tools to enhance delivery excellence in IT/OT programs.
  • Mentor and coach junior team members, fostering their growth and development.
  • Stay up-to-date on industry trends, regulatory changes, and emerging technologies in IT/OT and Energy & Utilities.

Qualifications

  • Bachelor's degree in Engineering, Computer Science, Information Systems, or a related field; Master's degree preferred.
  • 7+ years of experience in IT/OT program management, consulting, or related roles within the Energy & Utilities industry.
  • Proven track record of leading large-scale IT/OT projects, including system integrations, digital transformation initiatives, and cybersecurity programs.
  • Deep understanding of IT/OT technologies, utility operations, and industry standards (e.g., IEC 61850, NERC CIP).
  • Experience with project management methodologies, including Agile, Waterfall, and hybrid approaches.
  • Strong communication, leadership, and problem-solving skills.
  • Certifications such as PMP, Agile, or ITIL are highly desirable.
  • Specialization /experience with one or more large program implementations including CIS, GIS, AMI, EAM, ADMS, EMS, and other platforms.
  • Experience with regulatory compliance and risk management in the Energy & Utilities sector.

About the Company

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West Monroe Partners, LLC