You enjoy serving others as we would like to be served.
Making the best even better.
You enjoy making a difference in your community.
You enjoy helping others.
You enjoy working in teams.
You're motivated to learn new skills.
Job Summary: Store managers are responsible for overseeing the day-to-day operations of the store, including maximizing sales, minimizing expenses, optimizing merchandising and modeling outstanding customer service experience. They should positively represent Waters Hardware consistent with company values. The manager will also help build an efficient, motivated and productive sales team. Their job will include, but is not limited to, the following responsibilities:
Responsibilities:
Model excellent customer service by helping customers when necessary.
Oversee daily opening and closing of the store.
Supervisory tasks include interviewing, hiring, training, appraising performance, disciplining employees, and planning weekly schedules.
Foster a team environment where employees are motivated to provide outstanding customer service and contribute to the overall success of the business.
Immediately respond to customer complaints and resolve them as best as possible.
Maintain inventory at appropriate levels and direct cycle counts.
Coordinates sales promotions, marketing, and special events.
Directs merchandising in the store and ensures it is clean and organized, also responsible for maintaining signage.
Ensures the sales floor stays clean and orderly.
Participates in the weekly ordering of merchandise and oversees deliveries and restocking.
Be a role model for safety, creating a safe work environment and ensuring compliance with all store policies and safety standards.
Protect inventory and store property against internal and external loss. Respond with appropriate action, according to store policy.
Qualifications:
Outstanding customer service skills and a professional attitude.
Excellent communication skills, both written and verbal.
Committed to continually learning and pursuing training and development opportunities.
Project management skills, including the ability to coordinate special projects and finish on time and within budget.
Ability to supervise other employees and understand the fundamentals of leadership.
Strong knowledge of the products contained in the store.
Motivated, organized, self-starter who is able to think independently and solve problems.
Understanding of store operations, including finances, inventory control, and pricing strategy.
Strong math, reading, writing, and communication skills.
Knowledge of effective sales methods and techniques.
Understand how to efficiently operate the store’s point-of-sale system. Knowledge of MS Word and PowerPoint.
Able to work a flexible schedule, including weekends and holidays.
Goals:
Drive growth in the company through increasing sales and reducing expenses.
Build a strong team of motivated and productive retail associates.
Expand knowledge of retail operations, including inventory management and pricing strategies.
Numbers & Facts
Location
Wamego, KS
Job Type
Full-time
Skills
Budget Managementunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Disciplinary Actionunmatched
Health Insuranceunmatched
Housekeeping/Cleaningunmatched
Inventory Cycle Countsunmatched
Inventory Levelsunmatched
Inventory Managementunmatched
Leadershipunmatched
Maintain Complianceunmatched
Mathematicsunmatched
Merchandisingunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Organizational Skillsunmatched
People Managementunmatched
Point of Sale (POS) Systemsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Product Pricingunmatched
Project/Program Coordinationunmatched
Project/Program Managementunmatched
Resolve Customer Issuesunmatched
Retailunmatched
Retail Managementunmatched
Retail Operationsunmatched
Revenue Growthunmatched
Safety Standardsunmatched
Safety/Work Safetyunmatched
Salesunmatched
Staff Motivationunmatched
Store Closingunmatched
Team Buildingunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Time Managementunmatched
Training/Teachingunmatched
Vision Planunmatched
Writing Skillsunmatched
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