Manager, Water Utility Development Review

Job Summary

This position provides leadership and oversight for development services, construction inspection coordination, project management services and capital project review functions supporting water, wastewater and stormwater utilities. This role leads a multidisciplinary team responsible for development review, construction administration, and customer service, ensuring alignment with utility planning, infrastructure delivery, regulatory requirements and OneWater objectives. Through collaboration with internal and external stakeholders, the position supports responsible growth while ensuring reliable, sustainable and resilient utility infrastructure.

Essential Duties and Responsibilities

The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive.

• Leads, develops and supports a team responsible for water utilities infrastructure review, development services, construction coordination and customer service.
• Establishes performance expectations, provides coaching and professional development and fosters a high-performing, collaborative, and customer-focused team.
• Oversees and leads continuous improvement of development review processes, service delivery practices and operational workflows to enhance predictability, efficiency, and customer experience.
• Promotes integrated OneWater collaboration across planning, development review, construction, operations, maintenance and capital project functions.
• Builds and maintains partnerships with developers, consultants, regulatory agencies, utility providers, regional organizations and community stakeholders to achieve successful project outcomes.
• Leads resolution of complex technical, regulatory, financial and policy issues involving development and utility infrastructure projects.
• Advises utility leadership on growth-related policies, development impacts, infrastructure investments and strategic initiatives affecting utility systems and service delivery.
• Ensures growth-related infrastructure investments align with utility master plans, capital improvement programs, financial policies and ratepayer interests.
• Coordinates with internal departments and external partners to ensure consistent implementation of City policies and development requirements.
• Leads the development, documentation and maintenance of utility design criteria, technical standards, service codes, policies, procedures and guidance documents.
• Evaluates development trends, regulatory changes and industry best practices to recommend updates to utility standards, policies and processes.
• Leads evaluation and administration of development financing mechanisms, including oversizing participation, developer repayment agreements, development agreements, and other growth-related funding strategies.
• Develops and manage division budgets, monitor expenditures and ensure responsible stewardship of financial and operational resources.

Management Responsibilities

Yes