Manager, Wholesale Operations

Role & Responsibilities

• Collaborate with the sales team to understand upcoming promotions, new product launches, and any fluctuations in wholesale demand.
• Work closely with demand planning and purchasing teams to analyze demand for wholesale accounts and ensure optimal inventory levels.
• Analyze historical sales data, market trends, and promotional activities to predict future needs for wholesale partners.
• Identify potential stockouts and surpluses, working with purchasing to adjust inventory levels as needed.
• Oversee the entire wholesale fulfillment process, from order receipt to shipment.
• Review wholesale orders and suggest adjustments based on inventory availability, offering alternative fulfillment timelines when necessary.
• Ensure accurate and timely picking, packing, and shipping of orders.
• Maintain clear and concise communication with wholesale partners regarding order status and shipment details.
• Identify and implement process improvements to optimize efficiency and accuracy in the fulfillment process.
• Analyze fulfillment data to identify trends and opportunities for improvement.

Qualifications/Experience

• Minimum 3-5 years of experience in a wholesale or distribution environment
• Proven track record of successfully managing and optimizing operations
• Strong understanding of warehouse and inventory management principles
• Excellent analytical and problem-solving skills
• Proficiency in warehouse management software
• Experience with shipping carriers and freight forwarding 
• Excellent communication, interpersonal, and organizational skills
• Ability to work independently and manage multiple priorities in a fast-paced environment