Manager, Workforce Management & Productivity

Trinity Health

Westchester, IL

JOB DETAILS
SALARY
$74,776–$115,918 Per Year
SKILLS
Analysis Skills, Benchmarking, Business Administration, Business Strategy, Career Development, Clinical Nursing, Continuous Improvement, Cost Control, Diversity, Employee Retention, Finance, Fitness, Healthcare, Healthcare Administration, Hospital, Kronos Products, Leadership, Matrix Management, Medical Billing, Medicine, Metrics, Nursing, Operations Planning, Performance Analysis, Performance Management, Performance Metrics, Performance Reviews, Policy Development, Problem Solving Skills, Procedure Development, Process Improvement, Productivity Management, Recruiting Strategy, Reporting Dashboards, Scorecarding, Strategic Planning, Tableau, Training Program Development, Training/Teaching, Vendor/Supplier Diversity, Workforce Management, Workforce Planning
LOCATION
Westchester, IL
POSTED
2 days ago

Employment Type:

Full time

Shift:

Day Shift

Description:

The Manager of Workforce Management and Productivity is responsible for developing and executing strategic workforce planning and labor productivity initiatives across the IL/IN Region of Trinity Health, including Loyola Medicine and Saint Joseph Health System. This role partners closely with nursing and clinical leadership to establish department-specific productivity goals, monitor performance, and drive continuous improvement in labor efficiency.

The ideal candidate will leverage tools such as UKG Dimensions Healthcare Analytics, Tableau, and internal benchmarking systems to ensure accurate tracking of volumes and productive hours, appropriate targets, and performance to goal. This individual will also lead training, reporting, and performance review sessions, and collaborate with Trinity Health's national workforce management team to enhance reporting strategies and productivity outcomes.

Key Responsibilities:

  • Partner with facility and division leaders, Clinical and Finance, to identify productivity improvement opportunities and recommend actionable solutions.

  • Lead the development and implementation of labor productivity targets aligned with Trinity Health service line standards.

  • Provide strategic input on the use of labor management systems and web-based tools for tracking labor costs and units of service.

  • Facilitate monthly, quarterly, and annual planning sessions with operations and nursing teams to align staffing strategies with organizational goals.

  • Deliver training and support to frontline leaders on labor productivity tools, data interpretation, and performance management.

  • Monitor daily and weekly productivity metrics using UKG and Tableau dashboards; lead annual target reviews and recalibrations.

  • Support the Regional Director of Finance Operations and VPs Finance at the individual hospitals in setting and tracking cost savings targets.

  • Develop and maintain policies, procedures, and systems that support cost reduction and efficient labor utilization.

  • Provide monthly KPIs and quarterly scorecards to leadership.

  • Assist in the development and delivery of training programs for UKG Healthcare Analytics and Extensions.

Required Qualifications:

  • Bachelor's degree in a relevant field

  • Minimum of 3 years of experience in workforce management, productivity analysis, or healthcare operations

  • Experience working in a matrixed healthcare organization

  • Proficiency with labor management systems (e.g., UKG Dimensions, Kronos, etc.)

Preferred Qualifications:

  • Master's degree in Business Administration, Healthcare Administration, Accounting, Finance, or related field

  • 3+ years of experience in a leadership or management role

  • Strong background in healthcare operations and clinical collaboration

Loyola, we know you're more than your job. We see you and all of your potential. That's why we invest in our people. Clinical advancement programs, flexible scheduling, tuition reimbursement and day one benefits... at Loyola, what's important to you, is important to us. Join our family.

  • Benefits from Day One

  • Daily Pay

  • Competitive Shift Differential Pay

  • Career Development

  • Tuition Reimbursement

  • On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)

  • Educational Stipend

  • Certification reimbursement (up to 1 certification)

  • Referral Rewards

Compensation:

Pay range: $74,776- $115,918

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits: Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

About the Company

T

Trinity Health

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, the Trinity Health system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. In fiscal year 2023, the Livonia, Michigan-based health system invested $1.5 billion in its communities in the form of charity care and other community benefit programs.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
WEBSITE
https://jobs.trinity-health.org/search-results