Artificial Intelligence (AI), Best Practices, Communication Skills, Consumer Branding, Content Delivery/Distribution, Content Development, Content Management, Custom Media, Customer Escalations, Customer Relations, Customer Relationship Management (CRM), Detail Oriented, Editing, Improvement Metrics, Interviewing Skills, Leadership, Marketing, Marketing Strategy, Mentoring, Multitasking, Online Marketing, Performance Metrics, Problem Solving Skills, Project Tracking, Quality Management, Resource Management, Schedule Development, Search Engine Optimization (SEO), Strategic Planning, Team Lead/Manager, Team Player, Technical Writing, Time Management, Writing Skills
Managing Editor
Helium SEO is seeking a Managing Editor with strategic vision, editorial expertise, and leadership skills to oversee our content team and client deliverables. As a key member of a national, award-winning marketing agency, the ideal candidate will lead content operations while managing a team of writers. This role demands someone who can own team scheduling, conduct client discovery interviews, write and edit high-priority content, and actively develop writers who want to grow their careers.
This position can be in-office or remote, depending on location.
Role Responsibilities
- Own and manage the content team's schedule - assign work, balance bandwidth across accounts, and ensure all deliverables are tracked and delivered on time
- Lead and mentor a team of writers, contractors, and assistant editors while establishing editorial standards and processes
- Write and review high-priority or complex content deliverables, setting the quality bar through your own work
- Conduct content interviews and discovery sessions with new and existing clients to capture brand voice, goals, and content direction
- Serve as the primary point of escalation for complex client content issues and manage communication with clients professionally and promptly
- Oversee the development and execution of content strategies across all accounts
- Champion the integration of Noble Content Lab and other AI tools in the content creation process
- Direct the agency's internal content marketing strategy and content initiatives
- Establish and monitor project timelines, implement tracking systems, and ensure efficient resource allocation
- Stay current with evolving SEO best practices and serve as the ultimate authority on content-related SEO questions
- Collaborate with SEO specialists to align content with technical requirements
- Evaluate content performance metrics and implement improvements
Required Skills
- 4+ years of professional editing experience, with at least 2 years in a management role
- Experience in an agency environment working with multiple clients
- Background in digital marketing, specifically content marketing
- Demonstrated expertise in SEO content strategy and implementation
- Enthusiasm for the integration of AI in content creation processes
- Proven ability to write and edit high-quality content - you lead by example, not just by oversight
- Experience leading client-facing discovery interviews and managing client relationships through escalations
- Strong leadership abilities with experience managing and developing creative teams
- Excellent client communication and relationship management skills
- Proven ability to handle multiple priorities in a fast-paced environment
- Experience developing and implementing editorial guidelines
- Effective communicator who can adapt to various audiences
- Collaborative leader who empowers team members
- Detail-oriented while maintaining a big-picture perspective
Expectations
As one of the nation's fastest-growing SEO agencies, Helium continues to be recognized for its excellence of service. We strive to help every employee realize their professional potential. We believe in long-term careers that evolve so they continue to challenge and fulfill.
For you to be the next Heliumite, you MUST exemplify our Core Values: Extraordinary Service, Responsive Communication, If it is to be then it is up to me, Problem Solver, Proactive, Under promise yet Overdeliver, and Achieve the North Star.
We believe culture is the most important thing we must get right at this early stage in our journey. If we get the right people working together in productive ways, we can do anything. In this role, you will spend most of your day leading content strategy, managing team schedules, writing and editing content, conducting client discovery interviews, and developing your team members' careers. You will create and uphold editorial excellence for your clients, and when there are issues, you will deal with them tactfully and professionally. You will own content quality and team performance completely.
Compensation & Benefits
Compensation includes a competitive base salary. Helium offers medical and dental coverage and currently covers up to 90% of medical premiums for employees. We offer a retirement account, $100,000 in life insurance for every employee, unlimited PTO after 90 days, paternity leave, and all the Helium swag you could ever need. In addition, Helium is known for its fun and collaborative work environment, where even the household dog is invited!
This position is hybrid (Monday, Wednesday, and Friday in the office) for candidates within a one-hour commute to zip code 45249. For those with a commute between 60–90 minutes, one day per week in the office is required. Candidates living beyond these distances may work fully remote.
Come join a dedicated but fun-loving team and help us improve content quality and SEO effectiveness for our clients, one piece at a time!
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