Managing Editor & Content Operations Lead

Job Title: Managing Editor / Content Operations Lead 

Location: Morrisville, NC
Duration: 12+ Months
Experience: 12+ years

Role Summary:
Seeking a Managing Editor / Content Operations Lead to build and scale content operations, editorial workflows, governance, and production processes for a global marketing organization. This role manages content strategy execution, workflow optimization, quality standards, resource planning, and AI-enabled content transformation.

Key Responsibilities:

• Own end-to-end content operations model, including intake, prioritization, workflows, approvals, SLAs, and production standards.
• Build scalable editorial governance, ensuring brand consistency, quality, accessibility, and messaging standards.
• Manage content supply chain across campaigns, launches, thought leadership, and omnichannel content delivery.
• Lead resource planning, capacity management, workload balancing, and production optimization.
• Partner with Content Strategy, Creative, Video, UX, Digital Experience, and Marketing teams.
• Drive AI-enabled content workflows, automation, content reuse, localization, and productivity improvements.
• Establish dashboards and metrics for content volume, quality, utilization, SLA performance, and operational efficiency.
• Lead, mentor, and develop content creators, editors, writers, and operations teams.
• Influence executive stakeholders and drive process transformation initiatives.

Required Qualifications:

• 12+ years of progressive leadership experience in content operations, editorial, or marketing organizations.
• Proven experience building/scaling global content operations or in-house agency environments.
• Strong experience with workflow management, process improvement, governance, and operational transformation.
• Experience leading cross-functional teams and influencing senior stakeholders.
• Experience implementing AI-enabled content production workflows and automation.
• Strong understanding of content supply chains, modular content, and digital content delivery.

Preferred Qualifications:

• Experience with CMS, DAM, AEM, marketing technology platforms, and workflow automation tools.
• Experience managing global marketing/content programs.
• Familiarity with content performance analytics and operational dashboards.