Mandarin Patient Care Navigator HIPAA

Apolis

Phoenix, AZ

JOB DETAILS
SALARY
$45,000–$48,000 Per Year
SKILLS
Calendar Management, Case Management, Certified Case Manager (CCM), Communication Skills, Community Health, Community Providers, Community Relations, Customer Support/Service, Documentation, Electronic Medical Records, English Language, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Healthcare Providers, Healthcare Software, Maintain Compliance, Mandarin Chinese Language, Medical Diagnosis, Medical Record System, Medical Records, Multilingual, Multitasking, Nursing, Organizational Skills, Patient Care, Patient Education, Patient Follow-up, Records Management
LOCATION
Phoenix, AZ
POSTED
6 days ago
Job Title: Mandarin Patient Care Navigator – HIPAA

Location: Phoenix, AZ 85027 (100% Onsite)
Job Type: Direct Hire | Permanent
Employment Type: W2
Salary: $45,000–$48,000 per year

Job Summary:
We are seeking a compassionate Bilingual Patient Care Navigator (Mandarin & English) to support patients throughout their healthcare journey. This role involves coordinating specialist referrals, scheduling diagnostic appointments, providing patient education, managing care coordination, and ensuring excellent patient service while maintaining HIPAA compliance.

Required Skills & Qualifications:

  • Fluent in Mandarin and English (Required)
  • Experience as a Patient Navigator or in Case Management/Care Coordination
  • Experience with specialist referrals, diagnostic scheduling, and patient follow-up
  • Strong knowledge of HIPAA and EMR/EHR documentation
  • Excellent customer service and communication skills
  • Active Arizona Fingerprint Clearance Card
  • Bachelor's degree in Nursing (BSN) preferred
  • Case Management Certification (CCM) preferred
  • Experience with healthcare software platforms
  • Self-motivated with strong organizational and multitasking skills

Key Responsibilities:

  • Coordinate specialist referrals and diagnostic appointments
  • Educate patients and provide ongoing care navigation
  • Manage patient records and documentation in EMR/EHR
  • Support patients with chronic care needs and follow-up
  • Collaborate with the care team to improve patient outcomes
  • Build relationships with community healthcare providers and organizations

Schedule: Full-time | 100% Onsite | May require occasional extended hours.

APOLIS2024

About the Company

A

Apolis

Since 1996, RJT has provided successful SAP, Oracle, and IT consulting solutions and staffing services to clients around the world. The new Apolis brings you the same personalized service fortified with a greater array of IT solutions, global expertise, and cost-management strategies.

We are a global IT consultancy that seamlessly integrates experts and leading-edge solutions into your organization so you can focus on what really matters.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Computer/IT Services
EMPLOYEE BENEFITS
Paid Sick Days, Employee Referral Program, Employee Events, Retirement / Pension Plans
WEBSITE
https://www.apolisrises.com/