Technical Support: Provide advanced (L2/L3) support, troubleshoot issues, resolve bugs.
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System Management: Perform MAWM configuration for bug fixes and performance tuning , and ensure alignment with business needs, handling updates, patches, and upgrades.
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Process Improvement: Develop automated solutions, optimize workflows (picking, packing, etc.), and identify enhancements.
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Cross-Functional Collaboration: Work with IT, infrastructure, ERP (e.g., SAP), and warehouse operations teams.
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Vendor Liaison : Collaborate with Manhattan CSO organization on issue resolution, platform capabilities and enhancements.
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Adhere and align to IT Change Management and Governance Process
Numbers & Facts
Location
Atlanta, GA
Skills
Change Managementunmatched
Cross-Functionalunmatched
ERP (Enterprise Resource Planning)unmatched
Identify Issuesunmatched
Order Picking/Packingunmatched
Performance Tuning/Optimizationunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
SAPunmatched
Software Patchesunmatched
Systems Administration/Managementunmatched
Technical Supportunmatched
Warehousingunmatched
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