Manual Tester

We are seeking a detail-oriented and analytical Manual Tester to join our Enterprise Technology Group. This role serves as a testing expert on a variety of insurance systems, ensuring high-quality system implementations and production stability.

The ideal candidate will bring strong experience in manual testing across different insurance systems, particularly Commissions, Claims or Policy Administration Systems. This role plays a critical part in developing test plans at all levels, supporting Agile delivery teams, and researching and resolving production issues.

If you thrive in a fast-paced, collaborative environment and enjoy combining business knowledge with technical testing expertise, we’d love to connect with you.

• Develop comprehensive test plans for new development and maintenance requests
• Design, write, and execute detailed manual test cases (functional, regression, smoke, and end-to-end lifecycle testing)
• Validate system-generated outputs including policy print, billing documents, and customer correspondence
• Stage policy data to support system validation efforts
• Identify, document, and communicate defects and production issues; support root cause analysis and resolution
• Conduct production smoke testing post-deployment
• Collaborate with Product Management, Customer Group, Accounting, and IT teams
• Provide recommendations for process improvements and system enhancements
• Support system integration testing

• Bachelor’s degree in Business or related field (or equivalent experience)
• 2–5 years of progressive experience in insurance operations
• 1–2 years of hands-on testing experience with insurance-related systems
• Experience working in Agile environments
• Experience developing test plans and executing manual testing
• Strong analytical, problem-solving, and documentation skills
• Ability to communicate effectively with both business and IT stakeholders

Health. Life. Retirement. The Physicians Mutual family empowers people from all walks of life to enjoy the financial security they deserve. That’s what Insurance for all of us® is about.

The Physicians Mutual family includes Physicians Mutual Insurance Company, Physicians Life Insurance Company and Physicians Select Insurance Company. Physicians Mutual offers reliable dental and supplemental health insurance, and pet insurance. Physicians Life provides important life insurance, Medicare Supplement insurance and coverage for funeral pre-planning. Physicians Select Insurance Company additionally offers exclusive Medicare Supplement insurance.

Since our start in 1902, our dedication to delivering on our promise has helped make us one of the nation’s leading health and life insurance providers. In fact, we are rated in the top 1% of insurance companies. We consistently maintain some of the highest financial strength ratings in the nation from independent insurance analysts, including A.M. Best Company and Weiss Ratings, ensuring we’ll be there for our policyowners and our employees far into the future.

But the achievement we’re most proud of? We have a 95% customer satisfaction rating — a true sign of a company dedicated to embodying its vision.