Manufacturing Administrative Assistant

Why Hershey:

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey's enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference-locally and globally-is part of how we do business every day.

Job Summary

The Manufacturing Administrative Assistant is responsible for coordinating labor schedules based on production requirements, processing vacation requests in accordance with company policies, maintaining scheduling and training records, and supporting training and continuous improvement initiatives. This position collaborates with multiple departments to help ensure operational efficiency and accurate workforce planning.

Duties and Responsibilities

• Collaborate with HR, Quality Assurance, Warehouse, Maintenance, Operations, and other departments to support organizational goals and objectives.
• Develop, maintain, and update labor scheduling tools to provide accurate and timely schedules that support manufacturing operations.
• Process vacation requests in accordance with company policies and operational requirements.
• Maintain knowledge of scheduling tools, technologies, and industry best practices.
• Meet established deadlines for employee schedules, vacation requests, training records, and other administrative responsibilities.
• Provide scheduling-related support and information to supervisors and operational leaders.
• Demonstrate professionalism, integrity, accountability, and collaboration while promoting a positive team environment.
• Maintain scheduling, training, and employment-related documentation in accordance with company policies and record retention requirements.
• Maintain confidentiality of employee information and records.
• Support training administration and continuous improvement initiatives as assigned.
• May be required to work a flexible schedule based on business needs.

Qualifications

• High school diploma or GED required.
• One to two years of administrative, scheduling, manufacturing support, or related experience preferred.
• Strong organizational skills with the ability to manage schedules, records, and multiple priorities.
• Strong interpersonal and teamwork skills with the ability to collaborate across multiple departments.
• Proficiency with Microsoft Office applications and other business systems and scheduling tools, including SAP S/4HANA, Redzone, or similar platforms.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality of employee information and records.
• Ability to understand and follow facility policies, procedures, and work instructions.
• Strong attention to detail and accuracy in recordkeeping and scheduling activities.

Additional Guidelines

• Able to handle sensitive and confidential information in a professional and discreet manner.
• Demonstrated time management and organizational skills.
• Ability to prioritize competing demands and manage multiple assignments simultaneously.

Disclaimer

The statements contained in this job description are intended to describe the general nature and level of work performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Management reserves the right to modify the duties and responsibilities of this position as business needs require.

Equal Employment Opportunity Statement

The Hershey Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.

Revised by

Revised Date

Nature of Change

Approved by

Grossman, Jesseca

July 20, 2026

Updated grammar, legal/HR wording, ADA/EEO language, confidentiality language, and removed internal eligibility criteria.

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individuals race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.

You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.

You can request an accommodation via phone or email.

To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include "Accommodation Needed" in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.