Application Support Engineer US Tech Solutions, Inc.
Canton, NY12 days ago
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Skills
- Administrative Skillsunmatched
- Analysis Skillsunmatched
- Business Processesunmatched
- Business Solutionsunmatched
- Business Supportunmatched
- Change Controlunmatched
- Communication Skillsunmatched
- Computer Scienceunmatched
- Continuous Improvementunmatched
- Corrective Actionunmatched
- Cross-Functionalunmatched
- Data Qualityunmatched
- Database Analysisunmatched
- Debugging Skillsunmatched
- Documentationunmatched
- ERP (Enterprise Resource Planning)unmatched
- Establish Prioritiesunmatched
- Health Planunmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Knowledge Baseunmatched
- Knowledge Transferunmatched
- Leadershipunmatched
- Maintenance Servicesunmatched
- Manufacturingunmatched
- Manufacturing Operationsunmatched
- Manufacturing Softwareunmatched
- Manufacturing Systemsunmatched
- Microsoft C# (C Sharp)unmatched
- Microsoft Officeunmatched
- Microsoft SQL Serverunmatched
- Microsoft SharePointunmatched
- Microsoft Visual Studiounmatched
- Operational Supportunmatched
- Oracleunmatched
- Oracle Applicationsunmatched
- Oracle Databaseunmatched
- Plant Managementunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Production Supportunmatched
- Production Systemsunmatched
- Prototypingunmatched
- Python Programming/Scripting Languageunmatched
- Query Analysisunmatched
- Relational Databases (RDBMS)unmatched
- Requirements Managementunmatched
- Resolve Customer Issuesunmatched
- Root Cause Analysisunmatched
- SQL (Structured Query Language)unmatched
- SQL Databasesunmatched
- Sales Managementunmatched
- Software Administrationunmatched
- Software Developmentunmatched
- Software Testingunmatched
- Standard Operating Procedures (SOP)unmatched
- Sustainabilityunmatched
- Systems Administration/Managementunmatched
- Systems Analysisunmatched
- Systems Maintenanceunmatched
- Teamcenterunmatched
- Technical Operationsunmatched
- Technical Supportunmatched
- Technical Writingunmatched
- Test Plan/Scheduleunmatched
- Time Managementunmatched
- Training/Teachingunmatched
- WIP (Wash-in-Place)unmatched
- Writing Skillsunmatched
- XML (EXtensible Markup Language)unmatched
Description
Our client, a Business Manufacturing And Supply company, is looking for a Manufacturing Application Developer for their Canton, NY location.
Responsibilities:
Requirements:
Why Should You Apply?
Responsibilities:
- The IT App Developer II supports and enhances manufacturing and business-critical applications at Client’s Canton, NY plant.
- This role is responsible for maintaining reliable application performance, supporting production operations, troubleshooting technical issues, improving data accuracy, and delivering minor application enhancements across manufacturing systems.
- Serving as a key technical resource under the direction of the IT Site Manager, this position works closely with plant operations, engineering, and IT to resolve user issues, implement effective solutions, and support ERP, MES, and other in-house applications that rely on Oracle and SQL databases.
- Responsibilities include application support, database analysis, testing, documentation, and end-user engagement in a production-focused environment.
- The ideal candidate is a mid-level IT professional who can work independently on most issues, communicate effectively with stakeholders, and contribute to the continuous improvement of plant application support processes and solutions.
- Provide day-to-day support for plant applications, with primary responsibility for Camstar, ONEMES, and other in-house manufacturing/business systems.
- Investigate, diagnose, and resolve application incidents, service requests, and production-impacting issues.
- Work directly with operators, engineers, supervisors, and plant leadership to understand issues and restore service quickly.
- Support manufacturing operations through timely issue resolution and clear communication.
- Develop IT solutions through creation of new functionality and modification of existing software applications.
- Read, analyze, and troubleshoot code with a primary emphasis on C# and Python.
- Analyze system requirements, workflows, and business processes to support enhancements and issue resolution.
- Create, test, debug, document, and implement application changes and minor development efforts.
- Support software development activities using tools such as Visual Studio and technologies including C#, SQL, and related application components.
- Assist with prototypes, code changes, and solution validation for plant application improvements.
- Maintain and support data accuracy and integrity within Oracle-based application environments.
- Write and analyze SQL queries to investigate issues, validate data, and support troubleshooting.
- Support systems using Oracle and SQL Server as needed.
- Assist in identifying root causes of data issues and implementing corrective actions.
- Create, maintain, and improve technical documentation, support procedures, knowledge articles, and troubleshooting guides.
- Follow established SOPs, change control practices, and support processes.
- Provide application training and knowledge transfer to end users as needed.
- Contribute to a sustainable knowledge base for recurring issues and solutions.
- Coordinate with stakeholders across IT, engineering, operations, and development teams to resolve incidents and support projects.
- Help prioritize issues and enhancement requests based on business impact and urgency.
- Identify recurring issues and recommend process, system, or support improvements.
- Support additional application administration tasks, including account maintenance for systems such as Teamcenter, and assist the broader IT team as needed.
Requirements:
- AAS degree with 5 years of experience in Technology or Bachelor's degree.
- C# SQL Visual Studio Microsoft Suite
- Change Leadership MS SharePoint XML
- AAS degree in Information Technology, Computer Science, Engineering, or a related field or equivalent relevant experience
- Experience supporting business and/or manufacturing applications
- Hands-on experience with relational databases, specifically Oracle
- Ability to write and interpret SQL for troubleshooting and data validation
- Ability to read and understand code, primarily C# and Python
- Proficiency with Microsoft Office / Microsoft 365
- Strong troubleshooting, root cause analysis, and problem-solving skills
- Ability to work independently on most support issues while collaborating effectively with cross-functional teams
- Strong written and verbal communication skills with both technical and non-technical users
- Experience supporting MES platforms, especially Camstar or similar manufacturing systems
- Experience in a manufacturing or plant environment
- Experience with SQL Server
- Familiarity with MS SharePoint, XML, Visual Studio
- Experience with software QA, testing, and change deployment processes
- Experience with application administration or account management for systems
- Understanding of production workflows, routing, WIP tracking, and manufacturing operations
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | Canton, NY |
| Industry | Management Consulting Services |
| Salary | $50.93–$55.93 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.