Sign upLog in
See more jobs

Manufacturing Customer Service Representative

Thunderbird
      30+ days ago

      Job Description

      Manufacturing Customer Service Representative Position Overview
      As a Customer Service Representative, you will be responsible for providing a high level of enthusiastic, detail-oriented customer service to customers and internal departments across the Thunderbird portfolio.
       
      Manufacturing Customer Service Representative Essential Functions
      • Reviews customer orders for feasibility and accuracy.
      • Processes customer orders and issues work orders to manufacturing.
      • Controls materials and parts inventory to assure items are on hand as needed by manufacturing.
      • Responds to customer requests for information regarding order status.
      • Prepares Invoices for outgoing shipments.
      • Notifies customers of shipments if required by contract.
      • Handles majority of communication between Customers, Cost Estimating and Manufacturing.
      • Backs up Receptionist as needed.
      • Backs up Shipping as needed, preparing Packing Slips and BOL’s.
      • Assists with other office administrative duties as needed, to include but not limited to mail, scanning and filing.
      • Performs other duties that may be assigned.
      Manufacturing Customer Service Representative Required Experience
      • Ability to draft reports and correspondence.  
      • Ability to effectively present information and respond to questions from customers and subcontractors.
      • Ability to use computer software such as word processing and spreadsheets.
      • Attention to detail and time management skills are essential.
      Manufacturing Customer Service Representative Physical Demands and Work Environment
      • This position requires you to be onsite daily.
      • This position is primarily in an office environment.
      • Prolonged periods of sitting at a desk working on a computer.
      • Advanced skills in Microsoft Office Suite. +
      • Ability to establish trust, credibility, and rapport at all levels of the organization; seen as humble, direct, and authentic while possessing professional presence.
      Company Overview 
      At Thunderbird, the collaborative relationship with our parent and partner companies allows us to better serve our customers – now and in the future. The Thunderbird family of American Manufacturing companies is driven by a mission to provide superior products and services, from prototype to delivery. Our dedicated leadership team's enduring vision is to hold and grow our companies to meet the higher needs of our global customers. We are guided by the unified pursuit of excellence, teamwork, and innovation. Thunderbird enables people to grow, companies to soar, and customers to succeed.
       
      Benefits
      • 401(k) with matching program.
      • Medical Insurance
      • Dental Insurance
      • Vision Insurance
      • Short Term Disability
      • Long Term Disability
      • Life Insurance
      • Paid Time Off
      • 9 Paid Holidays
      Thunderbird is a drug and smoke free work environment and promotes safe work conditions.
       

      Numbers & Facts

      Location
      Websitehttps://www.thunderbirdllc.com/careers/

      Skills

      • Administrative Skillsunmatched
      • Billingunmatched
      • Computer Softwareunmatched
      • Cost Estimatesunmatched
      • Customer Support/Serviceunmatched
      • Detail Orientedunmatched
      • Health Insuranceunmatched
      • Inventory Managementunmatched
      • Leadershipunmatched
      • Life Insuranceunmatched
      • Manufacturingunmatched
      • Manufacturing Costunmatched
      • Microsoft Officeunmatched
      • Mozilla Thunderbirdunmatched
      • Order Processingunmatched
      • Physical Demandsunmatched
      • Presentation/Verbal Skillsunmatched
      • Prototypingunmatched
      • Reporting Skillsunmatched
      • Request for Information (RFI)unmatched
      • Spreadsheetsunmatched
      • Team Playerunmatched
      • Time Managementunmatched
      • Vision Planunmatched
      • Word Processingunmatched
      • Writing Skillsunmatched

      Be found by employers

      5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

      Level up your application

      Professional resume templates

      Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

      Free resume templates

      Free resume builder

      Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

      Free resume builder