Manufacturing Data Entry & Customer Service Coordinator

About Tabanero Holdings

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Tabañero Holdings is a fast-growing manufacturing leader in the premium hot sauce and condiment category, known for bold flavors, innovation, and an uncompromising commitment to quality. Backed by the private equity firm behind category-leading consumer brands including Celsius Energy Drink and Rexall Sundown, Tabañero continues to expand across retail, ecommerce, foodservice, and private label manufacturing.

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Our products can be found in thousands of retailers nationwide, including Walmart, Target, Meijer, Hy-Vee, Food Lion, Harris Teeter, H-E-B, and Amazon.

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We're looking for a performance-driven marketer who thrives on measurable results, creative testing, and turning advertising dollars into retail sales growth.

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Position Summary

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The Manufacturing Data Entry & Customer Service Coordinator is responsible for the accurate and timely entry of manufacturing, inventory, and production data into the company's ERP system. This position plays a critical role in maintaining data integrity by ensuring production transactions, inventory movements, purchase receipts, and manufacturing records are accurately recorded.

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In addition to supporting manufacturing operations, this role assists the Customer Service team with order entry, pricing accuracy, customer communications, and retail partner support. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced food manufacturing environment. This is a salaried position.

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Department: Finance/Accounting

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Location: Fort Lauderdale (Delray Beach once a month)

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Reports To: Corporate Controller

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Manufacturing Data Entry

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·        Enter daily production transactions into Acumatica ERP.

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·        Record finished goods production, raw material consumption, scrap, and inventory adjustments.

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·        Process manufacturing batch transactions accurately and timely.

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·        Enter purchase receipts and inventory transfers.

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·        Maintain production documentation and ERP records.

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·        Verify production paperwork for completeness and accuracy before entry.

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·        Research and resolve discrepancies between production reports and ERP data.

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·        Assist with cycle counts and physical inventory reconciliations.

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·        Support month-end inventory closing activities.

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·        Generate production and inventory reports as requested.

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·        Maintain accurate item, lot, and inventory records.

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ERP Administration

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·        Utilize Acumatica ERP to process manufacturing and inventory transactions.

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·        Ensure data accuracy across production, inventory, and purchasing modules.

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·        Assist with continuous improvement of ERP processes.

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·        Support system testing and data validation for new processes.

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Customer Service

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·        Enter customer sales orders into Acumatica ERP.

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·        Respond to customer inquiries regarding order status, shipments, and product availability.

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·        Coordinate with Sales, Warehouse, and Production to communicate delivery timelines.

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·        Process customer returns, credits, and order adjustments.

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·        Maintain customer records and documentation.

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Customer & EDI Support

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·        Monitor Walmart Retail Link for purchase orders, inventory, and compliance requirements.

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·        Process customer orders received through SPS Commerce (EDI).

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·        3PL support (Dot)

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·        Monitor EDI transactions and resolve transmission errors.

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·        Coordinate with customers and internal teams to resolve order discrepancies.

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Qualifications - Required

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·        2+ years of data entry experience in manufacturing, distribution, or operations.

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·        Experience using Acumatica ERP or similar.

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·        Strong attention to detail.

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·        Intermediate Excel skills.

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·        Excellent communication and organizational skills.

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Qualifications - Preferred

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·        Manufacturing or food production experience.

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·        Inventory control experience.

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·        SPS Commerce (EDI) experience.

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·        Customer service experience.

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·        Walmart Retail Link experience.

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Core Competencies

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·        Data Accuracy

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·        Attention to Detail

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·        Manufacturing Operations

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·        Inventory Management

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·        ERP Systems

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·        Customer Service

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·        Problem Solving

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·        Time Management

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·        Team Collaboration

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·        Continuous Improvement

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Success Measures

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·        Maintain 99%+ data entry accuracy.

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·        Process production transactions daily.

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·        Support accurate inventory records.

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·        Support timely month-end close.

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·        Provide excellent customer service.

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·        Minimize ERP and EDI errors.