Manufacturing Quality Operations Supervisor

Lead Quality Where Production Meets Precision

Our client—an established, fast-growing manufacturer—is looking for a results-driven Manufacturing Quality Operations Supervisor to guide a high-performing QC team and accelerate continuous improvement across the plant. You’ll split your time between the production floor and strategic forums, translating real-time insights into executive-ready actions.

A Day in the Role

You start on the floor, checking in with a team of 4–6 QC technicians (covering both day and night shifts). A nonconformance surfaced on the morning run—you lead a quick huddle, set containment, and assign a root cause path. Midday, you’re with Engineering and Operations to align on corrective actions. Later, you prepare a concise readout of risks, trends, and KPIs for senior leaders—spotlighting what’s working and where to pivot.

What You’ll Lead

• Direct and mentor a team of 4–6 QC technicians, spanning day and night coverage.
• Provide hands-on training, coaching, timely performance feedback, and—when required—disciplinary action.
• Model and embed a culture of accountability, ownership, and quality excellence.

What You’ll Improve

• Own root cause analysis and corrective actions for nonconformances.
• Drive resolution of customer complaints with durable fixes.
• Close internal and external audit findings with systemic countermeasures.

How You’ll Collaborate

• Partner with Engineering and Operations to resolve quality concerns efficiently.
• Communicate quality risks, trends, and KPIs to senior leadership, including executive stakeholders.

Qualifications

Required

• 7+ years in a manufacturing quality role.
• 3+ years of supervisory or team leadership experience.
• Working knowledge of ISO 9001 Quality Management Systems.
• Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical field.

Preferred

• Background in HVAC, metal fabrication, or similar manufacturing environments.
• Exposure to Lean Manufacturing and/or Six Sigma methodologies.
• Lean/Six Sigma certification (Green Belt or higher) is a plus.

You’ll Thrive Here If You

• Move comfortably between the shop floor and leadership meetings.
• Have a record of driving measurable quality improvements.
• Challenge the status quo to protect product integrity.
• Bring strong technical judgment paired with people-first leadership.