Manufacturing Solutions Product Manager
Role type: Individual Contributor (IC)
Reports to: Product Leadership
Travel: As needed for customer engagement and industry events
Location: MULTIPLE STATES (East Coast)
About ToolsGroup
ToolsGroup is a global provider of supply chain planning and optimization software. Our platform enables companies to forecast demand, optimize inventory, and plan supply across complex, multi-tier networks.
We are evolving our portfolio toward an AI-first, agentic platform (Decion)-introducing decision-centric workflows that combine probabilistic modeling, optimization, and autonomous decision support to improve service levels, reduce working capital, and accelerate response to change.
The Opportunity
ToolsGroup has a strong foundation in demand forecasting, inventory optimization, and replenishment across many innovative manufacturing customers. Now, Agentic AI - autonomous, decision-making systems - are poised to transform SC planning by enabling decision-centric workflows, where supply chain software not only predicts outcomes but acts autonomously to optimize plans in real time. ToolsGroup is committed to leading this next era of planning.
As Manufacturing Solutions Product Manager, you will be at the forefront of defining how an AI-first, agentic approach -across core product, industry-specific planning templates and best-practice service offerings - can revolutionize manufacturing planning for our customers. This is a rare opportunity to shape a first-of-its-kind solution for manufacturing inside a market-leading planning platform, bridging product strategy, industry expertise, and hands-on innovation to deliver groundbreaking value.
You will operate at the intersection of product, solution design, and customer engagement, shaping how manufacturing requirements influence roadmap priorities while ensuring consistent, high-impact outcomes across Product and Professional Services.
The Role
As a Manufacturing Solutions Product Manager you will define and drive ToolsGroup's market-facing product direction for manufacturing.
This is a hybrid role combining:
You will own the manufacturing POV, ensuring that real-world planning workflows are translated into product direction, reusable solution patterns, and differentiated capabilities across the platform.
What You'll Do
1) Define Manufacturing POV & Use Cases
Define ToolsGroup's perspective on manufacturing planning in an AI-first world
Map "day-in-the-life" workflows across:
Production planning and scheduling
Supply and inventory decision-making
Aftermarket/service parts planning
Identify high-value decision workflows (e.g., constrained supply balancing, prioritization, exception management, available / profitable to promise)
2) Drive Cross-Solution Templates & Patterns
Define standardized manufacturing solution templates spanning:
Production planning / MPS
Capacity-aware supply planning
Inventory and service level trade-offs
Ensure templates are:
Productizable by horizontal PMs
Deliverable by Professional Services
Create repeatable assets (demo flows, ROI narratives, configuration patterns)
3) Translate Workflows into Product Direction
Translate manufacturing workflows into:
Clear problem statements
Prioritized product requirements
Measurable outcomes
Influence roadmap priorities across multiple product areas
Ensure alignment between product investments and real customer needs
Prioritize ecosystem investments such as adapters and key partners.
4) Drive Decision-Centric, AI-First Capabilities
Define how agentic AI and automation apply to manufacturing planning:
Scenario-based decision support
Exception-driven workflows
Assisted or autonomous planning actions
Partner with engineering and data science to shape AI-driven workflows, not just features
5) Partner Across Product, GTM, and Services
Work closely with:
Product Managers (demand, supply, inventory, platform)
Engineering, UX, and Data Science
Professional Services and Customer Success
Sales and Product Marketing
Shape value propositions and key go to market investments
Act as manufacturing SME in customer and prospect engagements
6) Lead Customer Engagement & Validation
Engage directly with manufacturing customers and design partners
Lead:
Discovery workshops
Use case validation
Feedback loops into product
Ensure solutions reflect real-world constraints and trade-offs
What You Bring
Experience
7+ years in one or more of the following:
Product management for supply chain / manufacturing software
Manufacturing or supply chain planning roles (production, materials, supply planning, operations)
Experience with:
Production planning, MPS, or APS
Supply chain planning systems (e.g., Kinaxis, OMP, o9, SAP IBP, etc.)
Product & Domain Capability
Ability to translate complex workflows into clear product direction and requirements
Strong understanding of:
Manufacturing constraints (BOMs, capacity, lead times)
Multi-site and multi-echelon supply networks
Comfortable operating in ambiguity and defining structure
Customer & Communication Skills
Strong customer-facing presence:
Can lead discovery and challenge assumptions
Can engage both practitioners and executives
Clear written and verbal communication across abstraction levels
AI / Modern Product Mindset
Ways of Working
Success Metrics
Success will be measured by:
Applying to this job the candidate consents that his/her data are treated by ToolsGroup in compliance with the GDPR n. 2016/679 GDPR and Transparency Document
Applying to this job the candidate consents that his/her data are treated by ToolsGroup in compliance with the GDPR n. 2016/679 GDPR and Transparency Document
U.S. applicant notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ToolsGroup is CCPA/CPRA compliant.
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