JOB SUMMARY:
Direct and oversees the production process operations. Ensures that all phases of production activity are performed in a safe manner and in compliance with GMP and Standard Operating Procedures (SOP's). Maintains a management presence in the production areas through the monitoring and control of Production processes. Improves the efficiency of the operation by analyzing and correcting production problems; and coordinating with other departments to ensure scheduling efficiency and batch record audit completion.
ESSENTIAL FUNCTIONS / RESPONSIBILITIES:
Team That Consistently Delivers
Provides supervision and direction to staff and coordinates workflow within the work unit, including distributing work, disseminating information, assigning staff to cover for absences, providing technical assistance, answering questions, and resolving problems. Ensures work is scheduled effectively; and checkpoints and controls are set for monitoring progress.
Monitors subordinates' attendance. Reviews and approves vacation and leave requests. Authorizes all overtime. Verifies and approves timecards.
Manages employee performance by clearly defining job responsibilities and standards of performance, providing clear, thorough, timely feedback. Promptly addresses performance problems through corrective action.
Evaluates and appraises employees' performance and follows-up with proper documentation.
Investigates and addresses employee complaints and follows up with Manager, and HR as required.
Ensures self-esteem and staff keep up to date on technical knowledge and developments that impact roles.
Ensures an effective learning environment by coaching employees, orchestrating learning opportunities, and providing relevant, high-impact feedback.
Assists in interviewing and hiring subordinate staff.
Understands HR policies and practices and uses them to manage employees.
Conducts ongoing assessment and training needs identification including maintaining the training / skill matrix for assigned shift. Creates learning opportunities for all staff as part of daily operations.
Production Schedule Achieved
Drives effectiveness and efficiency of department by; leading daily production meetings, reviewing performance of last 8-24 hours and coordinating with groups outside the Manufacturing/Packaging Team to obtain or provide information and/or resources (such as personnel and equipment).
Drives elevated levels of customer service levels by executing the production schedule -- anticipating and mitigating operational issues through effective planning and communication with management, staff, peers, and support groups including actively communicating corporate, department, and shift to shift information.
Resources Effectively Deployed
Identifies weekly labor requirements and develops a schedule in conjunction with the Manager. Actively participates in covering openings based on unexpected absences and break schedules, etc.
Coordinates activities with the other shifts according to Production requirements, established priorities and availability of materials for production.
Develops and maintains the departmental cross functional training matrix to support production and fill in for vacancies as needed through minimal use of overtime.
Actively manages (minimize) overtime needed to accomplish schedule.
GMP/HS&E Compliance & Process Improvements
Participates in Safety/GMP Audit Programs.
Will halt process and immediately notify QA and Manager of any concerns for Product Safety or quality.
Participates in investigations and prepares PR/Audit documentation as appropriate.
Ensures stakeholders are appropriately trained on the process and any process changes.
Identifies and implements opportunities for improvement in GMP, compliance, waste reduction, streamlining processes, etc. while maintaining process effectiveness (e.g., 5S).
Evaluates effectiveness of SOPs, identifies changes that would enhance processes, and ensures that all change control documentation is implemented.
Reviews, edits, and approves Operations documents.
Clean & Safe Work Environment
Monitors Production area conditions and ensures that work areas are organized, free from hazards, and that the Production floor is clean.
Monitors and verifies that all assigned employees, including temporary labor, follow company GMPs, safety regulations, and all general workplace SOPs and practices. Addresses any observed violations and notifies Manager.
Holds regular safety meetings.
People Leadership & Talent Management Responsibilities
Provide direct leadership and oversight of assigned staff, including performance management, annual performance evaluations, ongoing coaching, mentoring, and goal setting.
Provide direct leadership and oversight of assigned staff, including performance management, annual performance evaluations, ongoing coaching, mentoring, and goal setting.
Conduct regular managerial touchpoints with supervisors and team members to reinforce expectations, increase engagement, and support individual and team development.
Partner with Human Resources to support workforce planning, staffing needs, interviewing, and selection of qualified candidates.
Actively participate in succession planning and organizational development initiatives, identifying high-potential talent and development opportunities within the manufacturing organization.
Support onboarding, training, and ongoing development to ensure employees are equipped to meet operational, quality, and compliance expectations.
Demonstrate flexibility and responsiveness to meet evolving business needs and HR-driven initiatives, including staffing adjustments, talent reviews, engagement efforts, and change management activities.
Foster a culture of accountability, inclusion, engagement, and continuous improvement through consistent leadership presence and communication.