Host- Full- Time

Host/Hostess (Full-Time)- Renaissance Allentown Hotel

Renaissance Allentown is seeking a welcoming and professional Host/Hostess to join our team. In this role, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Responsibilities:

•   Greet and seat all guests with professionalism and warmth.
•   Maintain an organized seating chart using the “Open Table” reservation system.
•   Ensure tables are properly set before seating guests.
•   Answer phone calls and assist with reservations following all procedures.
•   Accurately handle cash and room charge transactions.
•   Keep the host podium clean, organized, and fully stocked.
•   Ensure menus are clean and presentable before each shift.
•   Be knowledgeable about the hotel facilities, including their locations and hours of operation.

Qualifications:

•   Strong communication and interpersonal skills.
•   Ability to read, speak, and write in English fluently.
•   Professional phone etiquette and reservation management skills.
•   Able to stand for extended periods throughout the shift.
•   One year of prior work experience is preferred.

What we Offer

• Matching 401K.
• Paid Time Off.
• Marriott discount.
• Discount at TPG Properties
• Free Gym Membership.
• Free Garage Parking

Renaissance Allentown is committed to creating a welcoming and inclusive environment for both guests and team members. Apply today to join a team dedicated to excellence in hospitality.

Renaissance Allentown is an equal opportunity employer.