Marco's Pizza shift lead

Essential Duties & Responsibilities:

Leads daily store operations including supervision of store team members, taking, preparing and delivering guest orders, and cleaning and maintenance of store equipment and facilities.

Responds to and effectively resolves Guest complaints.

Effectively implements, maintains, and corrects (if necessary) processes and procedures to ensure operations excellence in Marco’s Pizza 10 Operating Systems.

Ensures food safety practices that comply with federal, state, and local regulations.

Establishes and strives to meet store weekly sales goals and service times.

Actively manages food cost through inventory control and completing regular inventory.

Actively manages labor costs through use of predictive labor scheduling for store team members.

Acts to protect company assets to include cash and to maintain the restaurant environment ensuring Guest and team workplace safety.

Manages all aspects of the Point of Sale system.

Maintains current and accurate data in all corporate systems to include Point of Sale, Inventory IQ, Marco’s University Online, and personnel data.

Trains and coaches store team members in all Marco’s procedures to ensure a 5-Star Guest experience every time.

Leads and models Marco’s cultural beliefs creating Employer of Choice experiences to ensure team members feel valued, appreciated, and set up for success.

Education and/or Work Experience Requirements:

Required:

1 year of restaurant management experience with demonstrable success

High School Diploma or equivalent

Must be at least 21 years of age

Valid driver’s license

Preferred:

ServSafe certified

Educated in Marco’s Pizza system and Culture including 100% completion of Insider/Driver course, Marco’s Leadership Track, and Certified Trainer and Local Store Marketing