Marina Office Assistant

Chesapeake Yacht Club, Inc

Shady Side, MD

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JOB DETAILS

SKILLS

Administrative Skills, Calendar Management, Data Management, Dental Insurance, Establish Priorities, Flyers, Food and Beverage Industry, Health Insurance, Hospitality and Tourism, Industry-Specific Software, Insurance, Maintain Compliance, Marketing, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Newsletter, Onboarding, Organizational Skills, Record Keeping, Sales Prospecting, Time Management, Website Management

LOCATION

Shady Side, MD

POSTED

30+ days ago

Benefits:

401(k)
Bonus based on performance
Dental insurance
Health insurance
Company parties
Free food & snacks
Paid time off

Schedule: Thursday – Monday (Includes weekends and holidays)
Reports to: Office Administrator

Position Overview

The Marina Office Assistant is the primary face of the Chesapeake Yacht Club’s landside operations. This role is perfect for a highly organized professional who thrives in a waterfront environment and enjoys being the "go-to" person for members, guests, and visiting boaters. You will ensure the office runs like a well-oiled machine, especially during our busiest times on the weekends, providing administrative support that keeps our membership informed and our marina operations seamless.

General Responsibilities

Member Communications: Act as the club’s "voice" by producing the weekly newsletter, text alerts, and email blasts to keep the community engaged.
Guest & Transient Services: Manage the arrival of transient boaters, ensuring all accounts are created accurately and insurance records are up to date.
Membership Liaison: Support the onboarding/offboarding process and act as a first point of contact for prospective members, including providing tours of our facilities.
Departmental Synergy: Coordinate with the Food & Beverage team to design event flyers and menus, and assist committee members with website and calendar updates.

Specific Tasks

Data Management: Accurate entry into ClubEssentials (membership) and P.O.S./Vendor systems.
Compliance: Maintain meticulous insurance records for both members and outside tradesmen/contractors.
Marketing & Digital: Update the website calendar with real-time club news.
Office Logic: Maintain supply levels, organize digital and physical filing systems, and refine office procedures for maximum efficiency.
Reception: Professional phone management and meeting/appointment scheduling.
Other duties as assigned by the manager.

Qualifications

Experience: Previous experience in an administrative or high-end hospitality role (marina, yacht club, or resort experience is a major plus).
Technical Skills: Proficiency in Microsoft Office (Word, Outlook, PowerPoint). Ability to quickly learn industry-specific software like ClubEssentials.
Organization: A "self-starter" mentality with the ability to prioritize tasks independently during busy weekend shifts.
Education: Associate’s degree or professional administrative training preferred.

About the Company

Chesapeake Yacht Club, Inc

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