The Risk Analyst is Lockton' Northeast's entry level position and is designed for a recent college graduate or experienced professional with 1 to 2 years of relevant insurance experience. The Analyst is the primary service contact for an assigned book of Property and Casualty business and is responsible for developing a strong working relationship with clients, carriers, and Lockton team members. This role will be part of our Career Foundations Program, which is designed to provide the technical and practical training needed to develop the Risk Analyst as they look forward to a successful and long-term career in the Lockton Northeast Series. The Analyst is responsible for day-to-day Client service and renewal support to Client Managers, Sr. Client Managers, and/or Account Executives. A high performing and successful Analyst will provide great customer service and support to the broader client team.
Core Responsibilities
Supports the Account Executives, Senior Client Managers and Client Managers in:
Responding to Client's inquiries, maintaining documentation of communications, existing issues, and issue resolutions
The implementation of new lines of coverage by setting up account, collecting needed documentation, and reviewing plan details with Client and Carrier
Providing Client service aligned with Lockton Northeast processes and protocols and our overall Client Engagement strategy
Gathering and compiling exposure information from the Client, including compiling loss-run schedules and client stratifications
Requesting and securing quotes from carriers
Audits, quotes, binders, and endorsements and makes requests for changes as needed
Following up for insurance policies then updates and completes policy check to ensure completeness
Updating specifications, application, and summary information to reflect changes during the year
Informing Client of any and all changes that may affect insurance premiums or coverage
Creating and sending compliance communications as needed
Preparing / drafting Client Engagement documents (Renewal Strategy, Stewardship and Renewal Presentations)
Works with TSA to issue and process Invoices, Certificates of Insurance and Auto ID Cards
Resolves accounting issues
Performs other responsibilities and duties as needed