Marine Branch Manager

Summit Fire & Security LLC

Oakland Park, FL

JOB DETAILS
SKILLS
Analysis Skills, Billing, Business Development, Business Intelligence, Business Solutions, Calendar Management, Cold Calling Skills, Commissioning, Communication Skills, Construction Management, Contract Requirements, Corporate Policies, Customer Satisfaction, Customer Service Evaluation, Customer Support/Service, Customer Training, Diversity, Documentation, Driver's License, Employee Assistance Plan, English Language, Fire Alarm, Fire Suppression/Control, Gross Margin, High School Diploma, Hospital, Human Capital, Human Resources, Leadership, Life Safety Systems, Lift/Move 20 Pounds, Maintenance Services, Market Share, Materials Management, Mentoring, National Fire Protection Association (NFPA), On Site Support, Operational Improvement, Order Management, Performance Metrics, Plan Meetings, Product Safety, Profit & Loss, Profit & Loss Statements, Project Tracking, Protective Services, Purchase Orders, Purchasing/Procurement, QoS (Quality of Service), Quality Assurance, Quality Control, Safety/Work Safety, Sales, Sales Operations, Strategic Planning, Technical Support, Testing, Time Management, Training/Teaching, Up-Selling, Vehicle Fleets
LOCATION
Oakland Park, FL
POSTED
4 days ago

The purpose of the Marine Branch Manager position is to provide oversight of the overall management, operations, and financial performance for the assigned area. Performs consistently as a subject matter expert, to achieve communicated objectives to include profitability, growth, and overall performance metrics.

ESSENTIAL JOB DUTIES:

  • Responsible for achieving branch objectives through enhancement and improvements of operations and sales
  • Oversight of the branch's Marine specific services including fire extinguisher inspections & services; pre-engineered inspections, services, & installs; fire sprinkler inspections, service, & installs; LSA equipment; Shop services and fire alarm/ detection inspection & services.
  • Responsible for the financial performance of assigned area, as indicated on Profit & Loss (P&L) statement(s) as well as area's gross revenue, gross margin, and overhead.
  • Communicate and strategize with management regarding financial progress, growth strategies, human capital requirements and regular or irregular needs of the office.
  • Ensure proper execution of internal workflow/paperwork, work in the field, quality assurance / quality control, and all work is performed in a safe manner within local, state federal guidelines.
  • Maintain proper employment communication and documentation using company procedures and policies, in conjunction with Human Resources. Maintain appropriate staffing levels with Talent Acquisition.
  • Identify, assess, cultivate, and mentor future managers and leaders within location. Communicate development strategy with management.
  • Oversee proper use, maintenance and repair of company assets including equipment, tools, supplies, and fleet in coordination with corporate Purchasing and Fleet department.
  • Manage work performed within assigned area including:
  • Oversight of spot checks of recent field inspections for the purpose of reviewing quality of services and customer satisfaction.
  • Oversight of ride-a-longs with field Technicians for the purpose of training and improve customer care, quality control, work efficiency, work safety, product and service up- sales, and new customer cold calling.
  • Oversight of route management of Technicians and adjust when needed to approve route efficiency; train the CSR and/or Technician on how to schedule efficiently
  • Responsible for overall safety of the branch location
  • Attend and monitor install project meetings and other coordination meetings, as needed
  • Oversee coordination and execution of inspections and service jobs in assigned area.
  • Lead coordination of final checkout/commissioning with AHJ, Owner, Architect/Engineer, General Contractor/Construction Manager, etc.
  • Ensure appropriate and necessary communication of schedules, product/material, information, coordination of work, etc. is achieved between Sales and Operations to allow for planning and scheduling
  • Review the Shop's material preparation, orders, job staging and tool preparation appropriate for job scheduling.
  • Ensure proper use, maintenance and repair of tools, equipment and fleet are achieved.
  • Manage material orders to regulate standard stock quantities in coordination with Purchasing department for order placement.
  • Oversee communication of assigned area and Billing department for accurate and timely invoicing practices.
  • Oversee the sales department with business development to achieve increased market share in the assigned area. Participate in quote presentation for legacy customers.
  • Promote and coordinate continuing education and certification of employees.
  • Other duties may be assigned.

QUALIFICATIONS

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications:

  • High School diploma, technical or related experience and/or training, required.
  • NICET III ITM Water based systems and/or NICET Level IV Fire Alarm, preferred.

Experience, Knowledge, Skill Requirements:

  • 5+ years in the Fire Protection Industry with at least 2 years in a supervisory role, required.
  • 2 years leadership experience with over 10 direct and indirect subordinates, Stongly preferred.
  • 3 years analytical using business intelligence systems, required.

Communication Skills:

  • Must have the ability to effectively read, write and communicate in English with employees and customers.

Systems and Software Skills:

  • Ability to operate a computer, use Microsoft Office required.

Other Qualifications:

  • Valid driver's license with acceptable driving record required.
  • Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, drive, twist, and reach above and below shoulders. Employee will frequently be required to drive and walk for periods.

Work Environment:

Employee will consistently be required to work indoors in an office setting, work alone and with other. Employees will occasionally be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Employee will be occasionally required to wear all appropriate personal protective equipment, as required by company safety policies while visiting locations.

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.

While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

#LI-BH2

Are you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be right for you!

Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We're proud of our well-deserved reputation for quality work that's completed by our talented and experienced installation workforce. Summit Fire & Security is a dynamic organization with endless growth opportunities spanning over 70 locations in more than 20 states.

Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire & Security supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire & Security supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We offer reimbursement for certain career development programs in addition to potential bonuses for specific certifications. We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.

Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.

Benefits

Summit Fire & Security offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:

  • Paid Vacation and Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan with Company Match
  • Flexible Spending Accounts
  • Long-Term Disability - Employer Paid
  • Short-Term Disability - Employer Paid
  • Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
  • Life Insurance for Team Members and Dependents
  • Employee Assistance Program
  • Employee Referral Program

Our Core Values

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  • We are PASSIONATE about life safety
  • We have INTEGRITY (Do the right thing)
  • We work in PARTNERSHIP with our customers and community
  • We constantly strive for OPERATIONAL EXCELLENCE (Do things right)

Summit Fire & Security participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire & Security is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

About the Company

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Summit Fire & Security LLC